Patrique Mercier Recruitment
Recruitment • B2B • eCommerce
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.
Italian Speaking Helpdesk Support Agent
Job not on LinkedIn
July 31
🗣️🇮🇹 Italian Required
Patrique Mercier Recruitment
Recruitment • B2B • eCommerce
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.
📋 Description
• Deliver exceptional helpdesk support to Italian-speaking customers via phone, email, and chat. • Troubleshoot and resolve technical issues with a focus on customer satisfaction. • Guide users on product usage and best practices for enhanced efficiency. • Document customer interactions accurately to aid in ongoing service improvement. • Collaborate with team members to build a comprehensive support system. • Participate in training sessions to stay current on product updates and technical knowledge.
🎯 Requirements
• Fluency in Italian (both written and spoken) is essential. • Strong customer service orientation and communication skills. • Technical knowledge with a willingness to learn and adapt. • Prior experience in helpdesk or customer support roles is a plus. • Ability to work effectively in a remote environment, managing time and tasks efficiently. • Positive attitude and teamwork spirit. • A passion for technology and commitment to continuous improvement!
🏖️ Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel ) • Free Greek Lessons, discounts and other perks
Apply NowSimilar Jobs
February 10
Join the Dutch customer experience team to support customers from the Netherlands and Belgium. Provide tech support for mobile devices and account management.
🗣️🇳🇱 Dutch Required
February 10
Join the Swedish customer experience team to provide support and troubleshoot for tech issues. Work remotely for a major IT company and enjoy various benefits.
🗣️🇸🇪 Swedish Required
February 8
Work as an IT Engineer (Helpdesk) in a dynamic team at EUROPEAN DYNAMICS. Handle helpdesk tickets and support operation issues on Azure cloud.