Mobile Support Specialist, Portuguese Speaking

Job not on LinkedIn

October 31

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Logo of Patrique Mercier Recruitment

Patrique Mercier Recruitment

Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

đź“‹ Description

• Provide exemplary support to Portuguese-speaking customers regarding mobile applications and devices. • Troubleshoot and resolve issues with mobile-related products efficiently. • Guide customers on using various mobile features and answer their queries. • Keep thorough records of customer interactions to facilitate quality assurance and improvement. • Work alongside product teams to ensure customer feedback is communicated and acted upon. • Participate in ongoing training and development programs to enhance your technical skills and industry knowledge.

🎯 Requirements

• Fluency in Portuguese (both spoken and written) is essential. • Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter. • Strong knowledge of mobile technology and applications. • Experience in customer service or technical support is a plus. • Excellent problem-solving abilities with a focus on customer satisfaction. • Effective communication skills to articulate technical information clearly. • A team-oriented mindset with the ability to collaborate effectively. • A passion for technology and a commitment to helping customers!

🏖️ Benefits

• Private Health Insurance • Training & Development • 2 Extra Salaries Per Year • Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel ) • Free Greek Lessons, discounts and other perks

Apply Now

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