Swedish Speaking End User Support Specialist

Job not on LinkedIn

October 31

🗣️🇸🇪 Swedish Required

Apply Now
Logo of Patrique Mercier Recruitment

Patrique Mercier Recruitment

Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

đź“‹ Description

• - • Act as the first point of contact for Swedish-speaking end users through various communication channels. • - • Diagnose, troubleshoot, and resolve technical issues efficiently and accurately. • - • Provide guidance on product features and best practices to enhance user experience. • - • Document all support requests and maintain accurate records of interactions. • - • Collaborate with team members to improve support processes and enhance customer service delivery. • - • Participate in ongoing training to develop product knowledge and customer service skills.

🎯 Requirements

• - • Fluency in Swedish (both written and spoken) is essential. Your nationality and native language should be clearly stated. • - • Experience in customer service or technical support roles is preferred. • - • Strong problem-solving skills and analytical thinking. • - • Excellent communication abilities with a focus on customer satisfaction. • - • Ability to work collaboratively in a team-oriented environment. • - • Motivation to learn and grow within the role and organization.

🏖️ Benefits

• - • Private Health Insurance • - • Training & Development • - • Performance Bonus • - • 2 Extra Salaries Per Year Fully Paid Training • - • Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel ) • - • Free Greek Lessons, discounts and other perks

Apply Now

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