
5001 - 10000 employees
Founded 1997
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 $10M Venture Round - Paylocity on 2008-05
HR Tech • SaaS • B2B
Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.
🔥 15 hours ago
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5001 - 10000 employees
Founded 1997
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 $10M Venture Round - Paylocity on 2008-05
HR Tech • SaaS • B2B
Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.
• Act as a trusted advisor to clients throughout the implementation process • Facilitate meetings and maintain communication throughout the implementation lifecycle • Provide smooth transition and post-implementation support, including system maintenance and issue resolution • Assist clients with data migration, data mapping, and data validation • Gather and analyze business requirements related to HCM functions such as payroll, HR, time, and labor • Review system configuration with clients to align software with their needs and expectations • Collaborate with sales, product SMEs, project managers, and other cross-functional teams • Troubleshoot and resolve implementation-related matters • Escalate critical concerns to appropriate teams when necessary
• 1+ years of Customer Service or Customer interfacing role • Bachelor's Degree required • Excellent interpersonal verbal and written communication skills • Strong customer-focused mindset throughout the implementation process • Proficiency in Microsoft Office, with a strong emphasis on Excel • Ability to adapt quickly to new software platforms • Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis • Problem-solving abilities and resourcefulness • Ability to handle multiple projects concurrently and prioritize tasks effectively • Ability to manage timelines and ensure deliverables are met on time • High level of organization and attention to detail • Ability to meet client deadlines and achieve successful outcomes • Ability to work 9am–6pm Central Time / 10pm–7am PHT
• Full-time employment • Fully remote work • Equal-opportunity and inclusive workplace • Reasonable accommodations for applicants and employees with disabilities • Employee resource groups (ERGs) • Employee experiences and opportunities to contribute perspectives, talents, and approaches to drive innovation
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