Operations Administrative Officer

🔥 12 hours ago

🇧🇪 Belgium – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Paynovate

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Paynovate is a leading Electronic Money Institution (EMI) licensed by the National Bank of Belgium and the FCA (AEMI). It specializes in providing advanced payment solutions that are secure, simple, and centralized. With over a decade of experience in the payments technology sector, Paynovate offers services in acquiring, issuing, and managing IBAN accounts. It provides a seamless and secure payment processing platform through a single API, allowing businesses to manage and monitor their funds with transparency and accuracy. Paynovate is part of the Loyaltek Group, offering a range of solutions for entrepreneurs and SMEs, including terminals and corporate cards.

📋 Description

• Process merchant onboarding files and verify contracts, supporting documents and business information • Perform administrative checks, follow up on missing information, and create or update merchant profiles • Process merchant lifecycle changes, including IBANs, company and merchant information, MCCs and terminal locations • Handle merchant closures, deactivations and termination requests • Review settlement information and coordinate follow-up on payment- or refund-related questions • Manage email and ticketing-system requests and contact merchants or partners for additional information • Prepare and verify recurring operational reports • Maintain accurate merchant information across internal tools • Identify inconsistencies or potential issues and escalate them appropriately • Collaborate with colleagues, partners and departments to handle requests accurately and on time

🎯 Requirements

• First relevant experience in an administrative, back-office or operational position • Strong attention to detail; comfortable reviewing contracts, documents and data • Reliable, organised and able to manage several requests while respecting procedures and deadlines • Ability to follow rules while applying logic and sound judgement • Proactive ownership and issue identification • Comfortable working as part of a close-knit team and asking for support when needed • Professional communication in French, Dutch and English • Comfortable using standard office tools and learning internal systems and processes • Comfortable working independently in a fully remote setup

🏖️ Benefits

• A contractor assignment in a stimulating, profitable and fast-growing sector • The opportunity to take ownership and reach full potential • Collaboration with a team of talented, motivated and thoughtful individuals • A dynamic environment to further develop administrative and operational expertise • Fully remote setup