Paysend
201 - 500 employees
Founded 2017
💳 Fintech
👥 B2C
🛍️ eCommerce
💰 Venture Round on 2021-12
Fintech • B2C • eCommerce
Paysend is a financial technology company that enables users to send and receive money internationally with ease. It provides a secure platform for both individuals and businesses to conduct cross-border transactions at competitive rates, featuring instant transfers to card payments and bank accounts. With a user-friendly mobile app, Paysend allows customers to manage their finances, track payments, and access exclusive offers, making it a popular choice for seamless financial transactions across the globe.
KYC Specialist
Job not on LinkedIn
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Paysend
201 - 500 employees
Founded 2017
💳 Fintech
👥 B2C
🛍️ eCommerce
💰 Venture Round on 2021-12
Fintech • B2C • eCommerce
Paysend is a financial technology company that enables users to send and receive money internationally with ease. It provides a secure platform for both individuals and businesses to conduct cross-border transactions at competitive rates, featuring instant transfers to card payments and bank accounts. With a user-friendly mobile app, Paysend allows customers to manage their finances, track payments, and access exclusive offers, making it a popular choice for seamless financial transactions across the globe.
📋 Description
• Help reduce risk exposure by verifying the identities of new customers and preventing illegal transactions. • Review new customer accounts and verify their identities. • Assess the risks associated with customers. • Study trends and evaluate customer behaviour. • Raise any issues with the KYC supervisor and manager. • Stay up to date with the KYC guidelines. • Reduce KYC Onboarding wait time - handle customer interactions effectively, helping to adhere to SLAs. • Improve the CSAT of the team - Ensure communications with customers are accurate and explanatory.
🎯 Requirements
• CS Experience: Background working in a Customer Support environment • Regulatory Awareness: Solid awareness of KYC, Financial Crime, and Anti-Money Laundering (AML) processes and procedures • Analytical & Critical Thinking: Excellent observational and analytical skills with a strong critical thinking mindset to spot discrepancies • Communication & Decision-Making: Strong verbal and written communication skills paired with sound, confident decision-making • Desired Skills & Experience: Hands-on experience working directly in KYC or AML • Prior experience working within a FinTech or Financial Services company • Working knowledge of Zendesk (or a similar CRM platform)
🏖️ Benefits
• Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. • Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. • Grow with Us: Opportunities to learn, develop new skills, take on new challenges, and advance your career. • Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds. • Move Fast and Make Things Happen: A culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. • Be Part of Our Journey: Help shape the future of the global money movement.
Apply Now
