Salesforce QA/Testing Analyst

Job not on LinkedIn

🕒 March 6

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $55 - $65 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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PCG Consulting Group International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

Healthcare Insurance • IT • Consulting

PCG Consulting Group International is a consulting firm specializing in providing scalable solutions in the fields of Healthcare, IT, and Project Management. They focus on delivering practical and effective solutions that help organizations achieve their goals. As a Minority Business Enterprise (MBE) and a member of the Illinois Business Enterprise Program, PCG prides itself on its diverse team of data experts and experienced professionals. They offer a wide range of services, including IT services, security and compliance, data services, healthcare solutions, and more. PCG is also certified in HITRUST compliance and PCI, ensuring a strong commitment to safeguarding business interests. Their approach as problem solvers and trusted advisors helps clients navigate the complex business landscape effectively.

📋 Description

• Execute unit, integration, and regression testing for Salesforce Service Cloud workflows and configurations • Support and coordinate User Acceptance Testing (UAT) with HR stakeholders • Identify, document, and track system defects and configuration issues • Manage defect tracking and collaborate with Salesforce administrators and developers to resolve issues • Validate workflow logic, approval processes, routing rules, and automation • Assist with release readiness and production deployment validation • Conduct root cause analysis for production defects or system issues • Maintain test documentation, test cases, and testing artifacts

🎯 Requirements

• 3–5 years of Salesforce testing or QA experience • Hands-on experience testing: Salesforce workflows and automation, Case management systems, Salesforce Service Cloud environments • Experience with test case creation, defect tracking, and QA documentation • Strong analytical, troubleshooting, and problem-solving skills • Ability to work in fast-paced enterprise environments with frequent system updates