Application Engineer

Job not on LinkedIn

🔥 12 hours ago

🇰🇪 Kenya – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Peach Payments

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💳 Fintech

🛍️ eCommerce

Fintech • eCommerce • Payments

Peach Payments is a secure payment gateway offering comprehensive solutions to facilitate online and in-store payments, including recurring payments, payouts, and multi-currency selling. With easy integrations into major eCommerce platforms and a focus on fraud detection and customer support, it aims to streamline the payment process for businesses across various sectors in Africa, ensuring quick daily settlements and diverse payment options for customers.

📋 Description

• Serve as the primary technical point of contact for merchants and their technical teams during integration on the night shift • Understand merchant requirements and explain how Peach's products can solve business and technical challenges • Partner with Product, Engineering and Account Management to help merchants understand technical possibilities • Guide merchants through integration and troubleshoot issues via email, phone and video • Optimise internal and external documentation and processes across the product suite • Work with the Team Lead to refine tools and practices that improve self-service efficiency, recommendation accuracy and service quality

🎯 Requirements

• Comfortable working on a shift basis outside of standard business hours • Strong understanding of technical systems and ability to translate technical knowledge into clear merchant guidance • Background working with switches and payment infrastructure such as MSDK, Base24, ACI, Bankserv/Payinc, or technical banking experience with payments and card issuing • Self-organised with initiative to identify and act on opportunities for improvement • Strong relationship-building with internal teams and external stakeholders • Working business writing and spoken English • Valid work authorisation in your country of residence • Understanding of programming languages such as Python or JavaScript is advantageous • Previous payments industry experience is advantageous • Familiarity with API-based integrations and RESTful services is advantageous

🏖️ Benefits

• Permanent employee status • Night shift work • Working with Product, Engineering and Account Management • Ownership of documentation and process improvement • Primary point of contact for merchants and their technical teams