Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
Scheduling Coordinator
🔥 0 minutes ago
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Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
📋 Description
• Efficiently scheduling caregivers for home care services • Managing scheduling software • Resolving scheduling conflicts • Fostering positive relationships with caregivers and clients • Generating reports on scheduling metrics • Supporting caregivers with scheduling inquiries
🎯 Requirements
• Experience in staffing caregivers within a home care environment • Strong understanding of scheduling best practices • Ability to manage high-volume schedules • Strong organizational skills • Experience with scheduling software and workforce management systems • Effective communication with caregivers, clients, and internal stakeholders
🏖️ Benefits
• Exceptional service to our clients • Encouraging and performance-driven culture • Opportunities for growth
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