Director, Service & Underwriting Operations – P&C

🕒 April 10

🇺🇸 United States – Remote

💵 $125k / year

⏰ Full Time

🔴 Lead

📋 Underwriter

🦅 H1B Visa Sponsor

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PEAK6

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

📚 Education

Fintech • Investment • Education

PEAK6 is an innovative investment firm headquartered in Austin, Texas, with a global presence that includes a diverse portfolio of businesses. The company operates outside traditional investment practices, focusing on capturing unique opportunities and leveraging technology to enhance performance. PEAK6 encompasses various entities, including capital management, fintech solutions, and education initiatives, aiming to simplify processes, democratize financial access, and empower consumers. With over 25 years in the industry, PEAK6 strategically invests in transformative ideas, ensuring flexibility in the dynamic financial landscape.

📋 Description

• Leads, manages, and oversees underwriting and service operations delivering outsourced insurance solutions on behalf of multiple carrier partners across commercial and personal lines of business • Provides strategic and operational leadership to underwriting and call center teams with a strong focus on underwriting excellence, profitability, and execution accuracy • Responsible for managing carrier relationships, operational performance, and financial outcomes, including accountability for P&L performance, underwriting quality, and achievement of contractual service standards • Ensures consistent, data-driven decision-making aligned with carrier underwriting guidelines, risk appetite, and company objectives while fostering a high-performance, results-oriented culture • Directs and profitably manages all aspects of underwriting and call center operations to meet established standards • Develops and maintains positive, professional and constructive relationships with carrier partners • Leads the underwriting and servicing team members in the execution of our business strategy by developing workflows, processes and procedures that align with client and business goals • Coaches direct reports through regular feedback to provide effective supervision and handling of team member issues including performance, discipline, separation and completion of 30-60-90 Annual performance evaluations, in a timely manner • Develops and enforces underwriting quality control procedures designed to minimize errors, reduce rework, and improve first-pass accuracy

🎯 Requirements

• Bachelor’s degree preferred • Ten (10) plus year of experience leading an insurance service operations supporting multiple lines or carriers; or equivalent combination of education and experience • Current and active 2-20, 4-40 licenses or the ability to obtain such within time frame established by the company • CPCU, AU, CIC and/or CPIA designations preferred

🏖️ Benefits

• healthcare benefits (medical, dental and vision, EAP) • competitive PTO • 401k match • parental leave • HSA contribution match • paid subscription to the Calm app • generous external learning and tuition reimbursement benefits