E-commerce, Digital Marketing Specialist

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱50k - ₱70k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

🌐 Digital Marketing

👻 Ghost score 0%

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Maintain and update the Shopify store, including products, collections, pages, navigation and theme settings. • Create and update product listings with accurate descriptions, variants, pricing, images and sizing information. • Manage Shopify apps and integrations and troubleshoot issues. • Monitor broken links, display issues, checkout problems and outdated content. • Set up discount codes, promotions and seasonal campaigns. • Review store performance and improve conversion rates, average order value and cart abandonment. • Identify customer journey drop-off points and recommend improvements. • Improve product pages, landing pages and calls to action. • Plan and run A/B tests and optimise site speed, mobile experience and checkout flow. • Support email and SMS flows and report results. • Plan, build and manage paid campaigns across Meta/Facebook, Instagram and TikTok. • Set up audiences, retargeting, lookalike audiences and conversion tracking. • Monitor campaign performance and adjust budgets, creative and targeting to improve return on ad spend. • Maintain a content calendar and create short-form video, graphics, product demonstrations and customer stories. • Edit video and imagery using Canva, CapCut or comparable tools. • Write platform-appropriate captions and ad copy and respond to comments and messages. • Maintain and troubleshoot the Shopify-to-ERP integration, including order, customer, product and payment synchronisation. • Resolve failed syncs, duplicate orders and data mismatches. • Coordinate with fulfilment and courier partners on dispatch, tracking and delivery issues. • Manage returns, refunds and exchanges under company policies, including the 30-day money-back guarantee. • Maintain accurate inventory, SKUs, variants, product availability, pre-orders and backorders. • Monitor stock, support reorder planning and reconcile discrepancies. • Respond to customer enquiries via email, live chat and social media. • Resolve order issues, delivery delays and product concerns and maintain FAQs and templates. • Prepare reports on sales, advertising, conversion rates, stock and customer service trends. • Document workflows, checklists and standard operating procedures. • Identify errors, bottlenecks and automation or process-improvement opportunities.

🎯 Requirements

• At least 3–4 years of experience in e-commerce, digital marketing or online store operations. • Proven hands-on experience maintaining and optimising Shopify stores. • Demonstrated experience running profitable paid social campaigns on Meta and/or TikTok. • Ability to create engaging social media content, including short-form video. • Practical understanding of conversion rate optimisation, A/B testing and e-commerce analytics. • Experience with backend order processing, fulfilment and inventory management. • Experience with ERP or inventory system integrated with Shopify. • Strong troubleshooting skills when integrations, syncs or store features stop working. • Excellent written and spoken English, with the ability to write clear, customer-ready content and replies. • Strong attention to detail, particularly with product data, stock levels and order accuracy. • Ability to manage priorities across marketing, operations and customer service. • Ability to work independently and take ownership of outcomes. • Reliable internet connection and a professional home-office environment. • Availability to work 25–30 hours per week during New Zealand business hours, moving to full-time within approximately 3 months. • Direct experience with Shopify and Odoo integrations. • Experience in the health, wellness, beauty, fitness or pet products industries. • Experience marketing to multiple customer groups, including consumers, pet owners and equestrian audiences. • Experience with Klaviyo email and SMS automation. • Experience with advertising standards for health and wellness products. • Previous experience working remotely for a New Zealand or Australian e-commerce business.

🏖️ Benefits

• Initially part-time at 25–30 hours per week, with the expectation of moving to a full-time position within approximately 3 months • Holidays: TBC – Client Discretion • Remote work • Professional home-office environment