Healthcare Administrator, AU Experience Required

Job not on LinkedIn

🔥 2 minutes ago

🇵🇭 Philippines – Remote

💵 ₱55k - ₱65k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Manage clinic email inboxes and patient messaging • Process rebookings, rescheduling, and cancellations across both clinic locations • Follow up with patients regarding missed appointments, outstanding forms, and referral paperwork • Answer and return phone calls as needed • Prepare and issue patient invoices and update account records • Follow up on outstanding balances • Facilitate billing and claim workflows for HICAPS/private health funds, Medicare EPC plans, WorkCover, CTP, and DVA • Audit billing details and apply correct item numbers and fee schedules • Maintain Cliniko settings, fee schedules, billable items, pricing, and appointment types • Generate and distribute operational reports for leadership • Organize and maintain patient medical records, referrals, and administrative documents according to privacy and data security standards • Relieve on-site front desk staff of routine back-office administrative tasks • Execute additional administrative duties assigned by the Practice Manager • Work closely with the Practice Manager and Founder as an extension of the on-site front desk team

🎯 Requirements

• Direct, hands-on experience managing Cliniko, including setup and maintenance of billable items, pricing, appointment types, and reporting features • Proven background in client communication and administration within an Australian clinic setting, preferably allied health, physiotherapy, or medical practices • Working understanding of Australian healthcare funding models, including HICAPS/private health funds, Medicare (EPC referrals), WorkCover, CTP, and DVA • Demonstrated capability in managing patient email inboxes, complex diary rescheduling, and invoicing workflows • Exceptional written English skills with a warm, empathetic, and professional communication style • Must be fully available to work a split-shift schedule during Sydney business hours from the Philippines • Confident spoken English capabilities for direct patient phone contact and call handling (preferred) • Current or recent experience working directly with an Australian healthcare clinic (preferred) • Familiarity with VOIP phone systems, call routing, and live call transfers (preferred) • General proficiency with Xero, Microsoft 365, or Google Workspace (preferred)

🏖️ Benefits

• Remote work from home • Full-time remote contractor arrangement