IT Manager

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• **Responsibilities:** • - Oversee and manage the organization's internal IT infrastructure, systems, and day-to-day operations. • - Implement, maintain, and improve cybersecurity policies, controls, and best practices aligned with the ISO 27001 framework. • - Administer and support the Microsoft security ecosystem, including Microsoft Purview, Microsoft Copilot, Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Intune. • - Monitor system performance, security, and compliance, proactively identifying and mitigating risks. • - Manage Microsoft 365 administration, user accounts, identity and access management, and endpoint security. • - Provide technical leadership and escalation support for managed services and help desk operations, ensuring timely resolution of client and internal IT issues. • - Collaborate with internal stakeholders and clients to deliver secure, reliable, and scalable IT solutions. • - Develop and maintain IT documentation, security procedures, disaster recovery plans, and operational processes. • - Evaluate, recommend, and implement new technologies to improve business efficiency and strengthen security. • - Ensure IT systems remain compliant with organizational security standards and industry best practices.

🎯 Requirements

• **Qualifications:** • - 2 to 4+ years of experience as an IT Manager, Systems Engineer, Infrastructure Engineer, or in a similar senior IT role. • - Strong knowledge of cybersecurity frameworks, particularly **ISO 27001**, including governance, risk management, and compliance. • - Hands-on experience with **Microsoft Purview** for data governance, compliance, and information protection. • - Experience using **Microsoft Copilot** and integrating AI-driven productivity tools within Microsoft 365 environments. • - Strong expertise across the **Microsoft Security Stack**, including Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365 Security. • - Experience administering Microsoft 365, Azure, Windows Server, Active Directory, networking, and endpoint management. • - Experience supporting managed services (MSP) environments or providing help desk/service desk leadership is highly preferred. • - Excellent troubleshooting, problem-solving, and technical decision-making skills. • - Strong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical users. • - Relevant Microsoft certifications (e.g., Microsoft Certified, Azure, Security, or Cybersecurity certifications) are highly desirable.

🏖️ Benefits

• **Benefits** • - Competitive salary based on experience and skill set • - 100% remote role — work from home anywhere in SA • - Paid local holidays aligned with the AU/NZ business calendar • - Opportunities for training and professional growth • - Work directly with a supportive AU/NZ team — no agency middleman • - Long-term engagement with a stable and growing business