Order Entry – Sales Support

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3 days ago

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Pear Tree.

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Recruitment • HR Tech • B2B

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Receive and direct incoming phone calls. • Receive, action and respond to incoming emails. • Process sales orders for spare parts, machines, filters and accessories. • Update consignment details once orders have been shipped. • Creating quotes in CRM in conjunction with sales reps. • Customer service in relation to customer enquiries and orders – including keeping customers updated as to the status of their order and stock availability. • Monitor and schedule forward orders and orders awaiting payment – allocate available stock to cover customer needs ensuring that due dates are kept current in the computer. Maintain pending orders report and attend weekly pending orders meeting to provide updated info to service and warehouse personnel • In Consultation with the Marketing co-ordinator, provide administration and sales support to Sales staff including preparation of documentation, travel bookings, advertising material, presentations and maintenance of the CRM database. • Provide general office support such as collection and distribution of incoming mail, ordering of stationery and office supplies, data entry, freight quotes, filing and other general duties as required.

🎯 Requirements

• Experience: minimum 2+ years of order entry, sales support, or related field. • Previous experience in general office duties and data entry would be highly regarded. • Knowledge and experience of computer applications including MYOB, Microsoft office (Outlook).