Reservations, Corporate Sales Coordinator

Job not on LinkedIn

🔥 6 minutes ago

🇵🇭 Philippines – Remote

💵 A$1.5k - A$1.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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Logo of Pear Tree.

Pear Tree.

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Handle inbound reservation enquiries via phone and email. • Assist guests with room and apartment options, availability, rates and general hotel information. • Enter, amend and maintain reservations in the hotel's property management system. • Assist with short-stay, long-term accommodation and corporate booking enquiries. • Follow up booking enquiries to maximise conversion. • Maintain accurate guest, booking and reservation information. • Provide professional and responsive communication throughout the booking process. • Make outbound calls to prospective corporate customers from provided contact lists. • Follow up companies, business travellers and potential accommodation partners by phone and email. • Promote H on Mitchell's corporate and long-stay accommodation options. • Follow up corporate accommodation enquiries and help convert opportunities into bookings. • Re-engage previous or existing contacts where appropriate. • Maintain records of sales conversations, opportunities and follow-up activity. • Support management with general sales administration and reporting. • Build professional relationships with corporate contacts, repeat guests and accommodation partners. • Understand customer accommodation requirements and identify suitable room, apartment or long-stay options. • Provide timely written follow-up after phone conversations. • Deliver a professional guest experience reflecting H on Mitchell's service standards.

🎯 Requirements

• Previous hands-on experience in hotel reservations, front office, accommodation sales or a similar hotel environment. • Experience entering and managing reservations through a hotel Property Management System (PMS). • Confidence handling reservation enquiries and guest questions over the phone. • Demonstrated experience with outbound calls, sales follow-up, account management or proactive customer engagement. • Strong spoken and written English. • Confidence speaking professionally with corporate customers and business decision-makers. • Strong attention to detail when managing rates, dates, guest information and booking requirements. • Proactive approach to following up enquiries and opportunities. • Ability to work independently in a remote environment while remaining accountable to the on-site management team. • Previous experience within an Australian hotel, serviced apartment or accommodation business is highly regarded. • Experience dealing with corporate accommodation accounts or long-stay bookings is highly regarded. • Experience working with corporate travel agents, business travelers or project accommodation is highly regarded. • Previous exposure to hotel sales, business development or account management is highly regarded. • Relevant New Zealand or other Commonwealth-market hotel experience where Australian experience is unavailable is highly regarded. • Comfortable adapting to new systems and helping maintain a structured sales follow-up process.

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