Virtual Assistant, Social Media Assistant – English, Mandarin

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Assist immigration agents with form preparation and documentation • Complete data entry and maintain accurate client records • Organise and manage digital files and supporting documents • Assist with document collection and administrative follow-up • Support internal processes and workflow coordination • Maintain confidentiality and accuracy when handling client information • Manage and maintain social media accounts across multiple platforms • Schedule and publish content including client success stories, updates, and announcements • Assist with content planning and content calendar management • Monitor messages, comments, and inbound enquiries • Respond to basic enquiries and direct leads to appropriate team members • Help maintain account access, passwords, and platform administration • Support engagement across Facebook, LinkedIn, and Chinese social media platforms • Assist with growing online visibility and audience engagement • Ensure enquiries are responded to promptly and professionally • Support the promotion of immigration success stories and educational content • Maintain organised records and databases • Support document management and workflow processes • Assist with operational and administrative tasks as required • Help improve efficiency across administrative and communication systems

🎯 Requirements

• Strong administrative and organisational skills • Excellent attention to detail and accuracy • Experience managing social media accounts for a business or personal brand • Strong written communication skills • Ability to manage multiple tasks and priorities independently • Comfortable working remotely and supporting a distributed team • Language Requirements • Mandarin speaking ability strongly preferred • Vietnamese language skills highly regarded • English communication skills required • Experience communicating with multicultural client groups is advantageous • Desirable • Experience in immigration, education, legal, or professional services industries • Experience using Chinese social media platforms • Experience handling inbound enquiries and customer communications • Familiarity with administrative forms and document processing