Program Operations, Billing Coordinator – NeuroNav

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November 25

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Pear VC

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B2B • Fintech • Artificial Intelligence

Pear VC is a venture capital firm specializing in pre-seed and seed investments. With a focus on supporting early-stage founders, Pear VC provides tailored services such as fundraising preparation, go-to-market strategies, and talent recruitment. The firm has a strong track record of backing companies valued at over $170 billion and is dedicated to building a community for entrepreneurs through initiatives like the Female Founder Circles and Pear Studio, offering resources and networking opportunities for founders in the tech industry.

11 - 50 employees

Founded 2013

🤝 B2B

💳 Fintech

🤖 Artificial Intelligence

📋 Description

• Invoice & Payment Management – Ensure accuracy and timely submission of all invoices to Financial Management Services (FMS) providers; track approval and payment status and follow up as needed • Documentation Coordination – Assist with educating and guiding staff and providers on the required documents (e.g., W-9s, agreements, proof of service) to maintain compliance with SDP requirements • Spending Plan Implementation – Support families and Independent Facilitators with purchase requests, and vendor and staff onboarding to turn spending plans into real services • Customer Service Excellence – Provide clear, proactive communication to families, vendors, and FMS contacts to ensure invoices are managed without interruptions to services • Workflow Optimization – Develop and refine processes that support operational efficiency, transparency, and accuracy across the provider onboarding and invoicing lifecycle • Mission-Driven Collaboration – Work closely with the NeuroNav team, service providers, and families to remove barriers and maintain a positive, supportive experience for participants

🎯 Requirements

• Bachelor’s Degree or equivalent work experience • Experience in billing, invoicing, accounts payable/receivable, case coordination, or similar administrative function • Exceptional organization and attention to detail • Strong relationship-building skills and customer-service mindset • Comfort working in a fast-paced environment with multiple stakeholders • Proficiency in computer systems, secure documentation, and spreadsheet tools • Must have reliable high-speed internet and a quiet remote workspace

🏖️ Benefits

• Remote-first — ability to work from home • Health, vision, and dental insurance • 401(k) • 14 Paid Time Off (PTO) days per year • 7 sick/flex days per year • Annual company retreat