Customer Service Representative

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🔥 4 minutes ago

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Logo of Pearl Interactive Network, LLC

Pearl Interactive Network, LLC

201 - 500 employees

Founded 2004

🏛️ Government

🤝 B2B

🌍 Social Impact

Government • B2B • Social Impact

Pearl Interactive Network, LLC is a contact center and customer support provider specializing in beneficiary support, behavioral health, and multi-channel call center operations for federal, state, and commercial clients. With over two decades of experience and management of millions of citizen engagements annually, Pearl combines workforce management, trained personnel, and technology to deliver human-centered, consultative, and often complex interactions. The company partners with prime contractors, government agencies, and commercial organizations to improve access to services and advances social responsibility by creating employment opportunities for underserved populations.

📋 Description

• Provide exceptional support to members during the open enrollment period • Ensure accurate information is provided about dental insurance plans • Handle a high volume of inbound calls

🎯 Requirements

• H.S. Diploma • 6 months of customer service experience • Enrollment experience preferred • Dental experience a plus

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements

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