Business Systems Manager – Biotechnology

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Catena

1 - 10 employees

👥 HR Tech

🏢 Enterprise

🎯 Recruiter

HR Tech • Enterprise • Recruitment

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Lead the migration from Salesforce to HubSpot or Zoho • Maintain existing client portal integration through the transition • Take over maintenance of a laboratory information management system and patient database • Identify operational gaps and build new integrations for front office and sales teams • Consolidate a modern systems stack owned in-house that reduces dependence on outside developers

🎯 Requirements

• 4–8 years in CRM administration or business systems administration, with end-to-end ownership of the systems (not part of a large specialist team) • Hands-on experience leading at least one CRM migration from Salesforce to HubSpot or Zoho, including data migration, configuration, and platform build-out • 2–3 years hands-on Salesforce administration (migration source platform) • Cross-platform CRM experience spanning Salesforce and at least one of HubSpot or Zoho • Multi-system integration experience connecting a CRM with portals, databases, or operational tools via API or middleware (Zapier, Make, Workato, or custom integrations) • Experience independently taking over and maintaining technical systems handed off from external developers or vendors • B2+ English (CEFR) for internal team and vendor coordination

🏖️ Benefits

• Competitive Salary: Based on experience and skills • Remote Work: Fully remote—work from anywhere • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO: In accordance with company policy • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees • Direct Mentorship: Guidance from international industry experts • Learning & Development: Ongoing access to resources for professional growth • Global Networking: Connect with professionals worldwide

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