Client Success Manager – Influencer Marketing

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November 24

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Catena

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HR Tech • Enterprise • Recruitment

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

2 - 10 employees

👥 HR Tech

🏢 Enterprise

🎯 Recruiter

📋 Description

• Manage and execute influencer campaigns from start to finish • Source influencers (50+ per campaign when needed) and negotiate partnerships to secure optimal outcomes • Maintain clear, consistent communication with both clients and influencers • Provide thorough influencer briefings to ensure alignment with campaign objectives • Optimize campaigns using performance data and insights • Assist clients throughout the campaign lifecycle to ensure satisfaction and retention • Collaborate with brands to create and manage long-term influencer marketing budgets • Work closely with internal teams to ensure smooth workflow and campaign execution • Identify upsell and cross-sell opportunities within existing accounts • Track competition activity and influencer marketing trends, sharing insights with product and marketing teams • Prepare regular reports on campaign performance, outreach activity, and revenue opportunities • Participate in daily team meetings and syncs with the US-based team

🎯 Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field • At least 2 years of experience managing influencer campaigns or paid media (brand-side preferred) • Strong familiarity with influencer culture, creator niches, and social media trends • Proven ability to communicate and negotiate effectively with influencers • Ability to work in a fast-paced, high-volume environment with quick turnaround times • Strong relationship-building, communication, and organizational skills • Ability to rapidly source and close influencers (1–2 days for 50 influencers when needed) • Solid written communication skills (accent not important) • Experience working in the creator economy or social media marketing industry (preferred) • Prior experience in customer success or account management roles (preferred) • Exposure to influencer marketing tools or CRM systems (preferred)

🏖️ Benefits

• Competitive Salary: Based on experience and portfolio quality • Remote Work: Fully remote—work from anywhere • Performance-Based Bonus: Based on creative quality and timely project delivery • Creative Growth: Long-term opportunity to lead major campaigns or projects • Generous PTO: In accordance with company policy • Health Coverage for Philippines-based talents: HMO coverage after 3 months for full-time employees • Direct Mentorship: Guidance from international industry experts • Learning & Development: Ongoing access to resources for professional growth