Clinical Referral Coordinator

Job not on LinkedIn

🔥 3 hours ago

🌐 Philippines, Mexico, +2 more countries – Remote

🇵🇭 Philippines – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇻🇪 Venezuela – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Clinical Coordinator

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 40 days.
• 54 open roles for a team of 27.
• No salary listed.

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Catena

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Review incoming neurology referrals and decide whether to accept, request more information, or deny them based on practice-specific rules • Read multi-page clinical documents, including MRI reports, prior neurologist notes, and primary care summaries • Confirm all required documents are present before referrals move to scheduling • Record the rationale for every decision in the internal comments field • Call patients to schedule appointments after referrals are approved • Contact patients or referring offices to collect missing clinical or insurance information • Log call outcomes and follow-ups in the referral system • Qualify 50–60% of straightforward referrals independently within the first 30 days • Apply feedback from full decision review to reduce errors through day 90 • Escalate unclear or edge-case referrals before making a decision • Learn and apply new qualification rules as additional practices are onboarded

🎯 Requirements

• 2+ years in a healthcare operations role with clinical document review in scope (referral coordination, prior authorization, utilization review, or medical records review) • Hands-on review of multi-page clinical documents, including physician notes, specialist assessments, and MRI or imaging reports • Experience applying clinical or practice-specific criteria to accept, deny, or request more information on referrals or authorizations • Working knowledge of medical terminology, including distinguishing document types such as imaging reports and imaging orders • Outbound patient call experience for appointment scheduling or collecting missing information • Experience supporting US-based healthcare providers, practices, or health systems • English at C1+ (CEFR) for live, unscripted calls with US patients • Neurology or other complex specialty referral experience is nice to have • Athena Health, Epic, eClinicalWorks, or another named US EMR experience is nice to have • Healthcare BPO background serving US specialty or multi-specialty practices is nice to have • Experience with automated or AI-assisted intake or referral systems is nice to have

🏖️ Benefits

• Competitive Salary: Based on experience and skills • Fully remote—work from anywhere • Recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO in accordance with company policy • HMO coverage after 3 months for full-time employees based in the Philippines • Direct mentorship from international industry experts • Ongoing access to resources for professional growth • Global networking with professionals worldwide

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