
1 - 10 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
🔥 6 hours ago
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Dispatcher
🚫👨🎓 No degree required
👻 Ghost score 25%
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1 - 10 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
• Build and submit daily operational plans between 6:30 AM and 10:00 AM Alberta time for current and next-day asset activity • Submit asset offers to the Independent System Operator ahead of market deadlines • Confirm plan acceptance by the system operator before entering monitoring mode • Coordinate internal teams and on-site operators to complete plans within the morning window • Monitor operations against the accepted plan throughout the remainder of the shift • Track web-based portals and communication systems for alerts, notifications, and system operator messages • Respond to system operator notifications within two minutes and coordinate affected stakeholders • Verify instructed actions are executed and confirmations are received • Act as the communication hub between on-site generation asset operators, system operators, and internal teams • Apply documented operating procedures when alerts trigger, including categorizing issues, contacting parties, gathering information, and relaying updates • Communicate directly with external operators through internet-routed phone and digital channels • Complete a 15-minute handover at both ends of each shift • Join quarterly cross-team sessions with the Alberta-based crew
• 2+ years currently working as a Power Dispatcher, System Operator, Grid Operator, or Control Center Operator in the Philippine utility or energy sector • Hands-on Independent System Operator (ISO) coordination, including building and submitting daily operational plans or asset offers within market deadlines • Energy trading or generation asset dispatch experience covering market offers, scheduling, or grid compliance • 24/7 operations center experience with documented response-time requirements under five minutes • External-facing operational communication with on-site operators, system operators, or regulatory bodies via phone and web-based portals • Availability for 12.5-hour shifts covering 6:00 PM–6:00 AM Mountain Time on a seven-day rotation including holidays • Wired internet plus a documented backup connection, such as a separate-provider LTE hotspot or satellite • C1+ English (CEFR) for real-time phone coordination with external operators and system operators • Coding or scripting ability for workflow automation using Python, VBA, or equivalent micro-scripts preferred • SCADA or energy management system (EMS) platform experience preferred • Dispatcher certification or a power systems/electrical engineering credential preferred • Ability to onboard quickly onto multiple web-based operations portals preferred • Experience across more than one asset class—transmission, generation, or distribution—preferred
• Competitive salary based on experience and skills • Fully remote work from anywhere in the Philippines • Team incentives and recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO in accordance with company policy • HMO coverage after 3 months for full-time PH-based employees • Direct mentorship from international industry experts • Ongoing learning and development resources • Global networking opportunities • Company-provided equipment • Secure VPN access to all operating systems
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