Catena
HR Tech • Enterprise • Recruitment
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
Executive Assistant – Financial Technology
Job not on LinkedIn
November 7
Catena
HR Tech • Enterprise • Recruitment
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
📋 Description
• Manage customer service inboxes: respond to member inquiries, assist with onboarding, and maintain a professional, helpful tone. • Support community engagement: monitor and moderate member channels (Slack, Discord, or WhatsApp), triage issues, and flag threads requiring founder input. • Oversee email management: organize business and some personal inboxes, set up filters/templates, and ensure timely follow-ups. • Draft and distribute product updates, newsletters, and announcements based on founder notes. • Manage basic invoicing and record-keeping, maintaining simple logs for business expenses. • Conduct research projects (e.g., comparing credit card perks, summarizing new offers, or curating travel deal insights). • Draft light blog posts, internal wiki summaries, or community updates in clear, engaging language. • Contribute to documentation for processes, FAQs, or internal knowledge bases. • Manage calendars (business and personal); coordinate meetings and travel. • Handle virtual errands such as booking appointments and payments. • Support task tracking and project coordination through ClickUp or similar tools.
🎯 Requirements
• Excellent written English and ability to communicate professionally across email, community threads, and public updates. • 2+ years of executive assistant or operations support experience. • 1+ year of customer service or community support experience. • Proficiency with Google Workspace, task management tools, and Slack. • Strong research and synthesis skills, ideally with interest in travel, credit cards, or rewards programs. • Comfortable using AI tools (e.g., ChatGPT) for drafting, summarizing, or research. • Writing experience (content, newsletters, or knowledge bases).
🏖️ Benefits
• Competitive Salary: Based on experience and skills • Remote Work: Fully remote—work from anywhere • Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO: In accordance with company policy • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees • Direct Mentorship: Guidance from international industry experts • Learning & Development: Ongoing access to resources for professional growth • Global Networking: Connect with professionals worldwide
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