Associate, Fulfillment and Warehouse Processor

Job not on LinkedIn

🔥 17 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Deliver processes allocated by the Team Manager to agreed service levels and process documentation • Escalate issues to the Team Manager • Complete quality checks of process activity and Modified Papers following Pearson House Styles and UKAAF Guidance • Ensure high standards of customer service • Liaise with customers, customer service teams, stakeholders, and external suppliers by phone and email • Develop and maintain professional relationships with internal and external customers • Train and support temporary staff during peak processing periods, including delegation of work • Participate in regular team communication to review progress • Provide second-line support to customer service teams on queries • Obtain required information from customers and external suppliers to complete requests • Support other Customer Operations processes as required • Carry out other duties as directed by management, potentially working from other local facilities • Build understanding of accessibility regulations in qualifications, including JCQ Regulations and UKAAF Guidelines

🎯 Requirements

• Educated to minimum of GCSE level or equivalent in English and Mathematics or Bachelor's Degree graduate • Excellent PC and Microsoft Office skills, including intermediate skills in Excel • Open for Fresh Graduates or with those that has at least 1 year of work experience from any field • Demonstrate ability to multi-task and involvement in delivery of multiple activities • Experience in managing own time • Flexible attitude and willingness to collaborate with other teams • Ability to understand complex systems, and apply regulations and processes to support problem solving • Strong organisational skills and ability to multi task • Adaptability and ability to react positively to change • Demonstrate customer service focus to both internal and external customers • Demonstrate effective communication in both verbal and written forms • Facilitate cooperation and motivate self and team members to accomplish goals • Able to identify and analyse potential issues and escalate to the Team Manager • Make recommendations for alternative solutions • Demonstrate attention to detail • Simultaneously managing multiple high priority tasks • Flexibility of working patterns during peak periods • Desirable: Previous experience and knowledge of working with or within an Awarding Organisation • Desirable: Previous experience in quality checks or proof reading