Associate, Service Delivery Management

Job not on LinkedIn

🔥 12 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

👻 Ghost score 13%

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Logo of Pearson VUE

Pearson VUE

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Maintain and update internal application records, ensuring accuracy and consistent tracking of changes and progress • Monitor employees’ certification status and update certification information in HRIS • Post and manage job openings in UKG, ensuring each position is created correctly and includes all required information • Assist with offboarding by coordinating required tasks, updates, and documentation • Process and manage accommodation request workflows through completion • Compile and submit monthly reports identifying missing or incomplete training • Prepare monthly board reports using collected data, maintaining completeness, accuracy, and deadlines • Rename and organize employee files according to established naming conventions and process requirements • Perform other duties as assigned

🎯 Requirements

• Graduate of a 4-year course (preferably human resources management or psychology courses) • With at least a year of corporate work experience (work experience in an HR shared services setup is an advantage) • Must be open to a temporary assignment (9 months), starting November 2026 through July 2027 • Amenable to work on a night shift schedule (8PM-5AM Manila Time) from Monday to Friday • Ability to maintain and update internal application records with strong attention to detail, ensuring accurate tracking of changes and progress • Ability to monitor employees’ certification status and enter/update certification information in HRIS accurately and consistently, on time, with no errors • Ability to coordinate multiple offboarding-related tasks and documentation requirements, ensuring timely updates and a smooth transition for departing employees • Ability to manage accommodation request workflows, ensuring requests are processed properly, tracked, documented, and resolved in accordance with requirements • Ability to compile monthly missing training reports and monthly board reports with completeness, accuracy, and adherence to deadlines, and to perform administrative file renaming/organizing according to established naming conventions

🏖️ Benefits

• Competitive salary & benefits • Remote work (Pearson office is open 24/5 in case you would like to work on-site) • Fixed weekends off

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