Pearson VUE
Education • eCommerce • SaaS
Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.
Customer Service
Job not on LinkedIn
November 14
Pearson VUE
Education • eCommerce • SaaS
Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.
📋 Description
• Provide operational support to clients and candidates for testing accommodations • Handle client and candidate inquiries related to testing with approved accommodations • Schedule exam appointments and coordinate with clients, external vendors, and test centers • Work with service provider vendors to schedule ancillary support including readers and interpreters • Ensure all necessary equipment, software, and exam content is prepared for test day • Communicate exam appointment details to test centers
🎯 Requirements
• High School Diploma or equivalent experience preferred • 2+ years in a customer service position • Strong professional communication and time management skills as well as excellent attention to detail • Ability to exercise discretion in handling confidential material • Proficiency in MS Office
🏖️ Benefits
• Health insurance • Paid time off
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