IBM Power i Engineer

🔥 0 minutes ago

🌐 India, United States – Remote

🇮🇳 India – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Pellera Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

🔒 Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

📋 Description

• Provide 24x7x365 operational support for IBM Power i systems • Accept and resolve customer IBM i operational tickets • Use monitoring or automation tools such as Halcyon • Monitor system health, performance, and availability • Execute incident management and troubleshooting activities • Perform event management and service request fulfillment • Administer backup and recovery operations • Monitor PTF update progress • Manage Job Scheduler and Job Queue tasks • Monitor and respond to system message queues • Support HA/DR replication tools such as MIMIX, Itera, and QED • Participate in disaster recovery testing exercises • Integrate with customer ticketing systems and service desks • Document operational procedures and runbooks • Create work instructions for future team use • Maintain system stability, performance, availability, and adherence to customer SLAs

🎯 Requirements

• 3–7+ years IBM Power i experience • IBM i (iSeries / OS/400) experience • HA/DR technologies experience, including MIMIX and QEDD • IBM i Access Client Solutions experience • IBM i BRMS experience, including physical and virtual tape libraries • Strong verbal and written communication skills in English • ITIL process knowledge • Strong troubleshooting skills • Ability to work in 24x7 environments • Managed services experience preferred • Degree in IT or equivalent experience • Ability to lift up to 15 pounds at times • Prolonged periods of sitting at a desk and working on a computer

🏖️ Benefits

• 24x7x365 managed services delivery model • Remote work arrangement for the United States or offshore locations • Exempt position