Accounting & Operations Support Specialist

Job not on LinkedIn

🕒 September 2

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Pennylane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

☁️ SaaS

💳 Fintech

🤝 B2B

SaaS • Fintech • B2B

Pennylane is a French SaaS platform that centralizes financial management, accounting, invoicing, expense management, treasury and business banking features for small and medium-sized businesses, independents and accounting firms. It provides an integrated dashboard, automated workflows, bank account and corporate cards, invoice and payment tools, and native integrations with accounting and payments partners to streamline bookkeeping and cashflow operations.

📋 Description

• Learn about the company, its vision, and its various departments • Identify stakeholders and collaborate with the team and other departments • Receive, qualify, and resolve accounting-related requests • Track tickets through to full resolution • Handle increasingly complex customer requests • Create and update help resources to promote customer self-service • Share accounting knowledge and hands-on experience with colleagues • Represent the customer’s voice and provide constructive feedback to product teams • Become a product expert and identify areas for improvement • Lead projects that contribute to professional development • Escalate issues to technical teams when necessary • Help in-house and accounting-firm accountants import their data into Pennylane to facilitate migration

🎯 Requirements

• Accounting qualification: BTS CGO, DCG, BTS Assistant Manager for SMEs, Master’s degree in Accounting, Control and Audit (CCA), or Bachelor’s degree in Administrative and Accounting Management • At least 3 years of experience in an accounting firm, ideally including at least three tax-year closing periods • Direct experience working with a business owner is a plus • Strong interest in innovative work tools and new technologies • Self-sufficient, with the ability to solve problems independently • Familiarity with Pennylane is a plus • Professional proficiency in English • Excellent written communication and teaching skills • Ability to understand and respond to customer needs and deliver outstanding service • Ability to work independently and as part of a team • Flexibility to adapt to rapid changes in the product • Eagerness to learn and stay up to date with product developments • Must have the right to work in France; the company does not sponsor visas

🏖️ Benefits

• One of the best health insurance plans on the market (Alan Blue and Alan Mind) • Meal vouchers (Swile card) • 6 to 12 additional days off under the RTT scheme, in addition to 5 weeks of paid leave • Opportunities to improve your English through Busuu • A monthly allowance for working from home or from a coworking space • Easy access to offices located just minutes from Paris Saint-Lazare station • A BSPCE equity package • Access to 8,000 gyms across France and more than 300 wellness activities through Gymlib • A Mac • Company events, including Tech Days every three months and an annual seminar • An inclusive and supportive work environment