PostgreSQL Database Support Engineer – EMEA

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Percona

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

🏢 Enterprise

Enterprise • Software as a Service (SaaS) • Database Technology

Percona is an open source database software, support, and services company that helps enhance the performance and reliability of databases and applications. The company provides a variety of tools and services tailored for MySQL, MongoDB, and PostgreSQL databases, offering managed services, consulting, and training to support enterprises in managing their complex database environments. Percona is recognized for its commitment to open source solutions, ensuring that clients maintain control and secure access to their data without being locked into commercial licenses. Their solutions focus on scalability, proactive performance tuning, high availability, and security, serving thousands of customers with varied database needs. With a strong emphasis on community engagement and continuous innovation, Percona is dedicated to driving success and efficiency in database management.

📋 Description

• Helping our customers’ DBA teams when they need expert assistance • Gathering relevant data and investigating issues to provide a detailed analysis of findings • Performing screen-sharing sessions to help customers quickly navigate and resolve serious issues • Authoring new blog posts on interesting topics for the open-source community • Answering questions on forums and creating new articles in the customer-facing knowledge base • Hosting webinars among other things

🎯 Requirements

• Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules • Be a skilled with some of the PostgreSQL ecosystem of tools and technologies • Knowledgeable about performance tuning, query optimization, & index tuning • Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery • Some experience with high availability solutions (replication, routers, proxies, etc) • Exposure and practice with zero-downtime procedures • Good understanding of monitoring requirements • Demonstrable experience of administering Linux based systems • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues • Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve • Availability to travel for the occasional team meeting, conference or customer visit • Experience working with customers in English • Very desirable to have related Kubernetes knowledge

🏖️ Benefits

• Flexible work hours • Various paid time off programs • All your equipment for your remote office • Funds for career development (external training, certifications, conferences) • Ongoing connectivity allowances • Opportunity to participate in our equity incentive plan • Benefits that support a healthy work/life balance • The Percona Adventure Team • Work-from-Anywhere • FlowDays • FryDays • Overall flexibility • Support being socially responsible through our PAVE volunteering program and Women Transforming Technology