PerkinElmer
Science • Pharmaceuticals • Healthcare Insurance
PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.
Customer Service Engineer
Job not on LinkedIn
October 25
PerkinElmer
Science • Pharmaceuticals • Healthcare Insurance
PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.
đź“‹ Description
• Performs field service and routine maintenance as required by using the available systems in conjunction with the Regional Group Leader • Carrying out repairs, maintenance, installation and validation of instrumentation and their accessories. • Provide onsite user training on defined product groups. • Performs service on behalf of PerkinElmer overseas offices, to the standard expected across Europe, and at sites of overseas customers. • Ensures that all documentation, circuit diagrams, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types. • Maintains personal service spares issued and inventory records to the highest standard. • Ensures all anomalies are quickly and effectively reported and resolved. • Makes returns of all fully completed service documentation, Service Reports, Time Sheets, Expenses Claims, Motor Vehicle Log Sheets etc, on a weekly basis.
🎯 Requirements
• Diploma or equivalent in Electronic/Electrical Engineering, Science, or another suitable or compatible discipline • Minimum 3 years of experience in a related Field Service role, or similar field. • Full clean driving License • Ability to communicate in a professional manner with customers and colleagues on all levels, providing service information, technical data and general help as necessary. • Ability to communicate orally and in writing. • Negotiating and influencing skills. • Understanding of excellent Customer Service. • Must have professional level English.
🏖️ Benefits
• Competitive salary • Flexible working hours • Professional development opportunities • Work from home options
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