Senior Manager, Customer Accounts – Farm & Feed, Pet Distribution

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Logo of Pet-Ag, Inc.

Pet-Ag, Inc.

201 - 500 employees

PetAg, Inc. has been the leader in advancing the science of animal nutrition for over 80 years. We pioneered the animal milk replacement category with Esbilac® for Puppies and KMR® for Kittens, the #1 selling milk replacers.

📋 Description

• Strategic Account Management: Build and maintain strong relationships with key stakeholders at strategic retail accounts. • Specific channel strategies: Develop and implement strategic sales plans that identify growth opportunities. • Enable Results Thru Others: Drive achievement of annual revenue goals, holding the team accountable to established sales targets. • Provide actionable market insights to Sales and Marketing teams regarding competitive activity. • Key Stakeholder Management: Serve as a senior point of escalation for customer issues, collaborating cross-functionally. • Data Analytics + Storytelling: Monitor and analyze team and account performance data. • One Winning Team: Collaborate closely with internal cross-functional teams including marketing and customer service. • Forecasting: Manage annual sales forecasts utilizing historical sales data and performance indicators. • Develop and Deliver Go-to-Market Plans that ensure alignment with strategic account goals. • Trade Resource Management: Plan and manage trade and promotional resources to deliver measurable results.

🎯 Requirements

• Education: Bachelor’s degree in Sales, Management, Business, or a related field, or an equivalent combination of education and relevant experience. • Experience: 5-7 years of progressive sales experience within the Animal Health, Pet, CPG, or related industry. • Minimum of 1 year of headquarters (HQ) responsibility supporting Strategic Farm and Feed Accounts • Farm + Pet Distribution Business Acumen: Deep understanding of customers and competitors in the Farm and Feed channel. • Digital Marketing: Demonstrated experience partnering with marketing teams for digital marketing strategies. • People Leadership: Demonstrated success leading high-performing sales teams with a proven ability to drive revenue growth. • Customer Focus: Highly developed customer service skills with a proven ability to build strong client relationships. • Self-Direction: Results-oriented self-starter with a solution-focused mindset. • Communication Skills: Strong verbal and written communication skills, including storytelling and executive-level presentation capabilities. • Data Analytics: Proficiency in syndicated data platforms such as Nielsen or IRI/Circana. • Territory Management: Demonstrated ability to prioritize and organize territory activities. • Technical Skills: Strong proficiency in Microsoft Office applications. • Travel: Willingness and ability to travel extensively, with expected travel ranging from 40%–70%.

🏖️ Benefits

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k) • Competitive base salary with performance-based bonus opportunity • Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance • Generous paid time off, paid holidays, and parental leave • Fitness and tuition reimbursement programs

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