Infrastructure Monitoring Tools Analyst – Secret Clearance or Higher

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November 13

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PGTEK

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Enterprise • Cloud • Cybersecurity

PGTEK is a technology solutions provider specializing in enterprise solutions, cloud computing, and high-performance computing. The company offers a range of services including infrastructure management, DevOps automation, and project management, primarily supporting federal and defense sectors. With a strong commitment to employing veterans, PGTEK is recognized for its dedication to delivering quality outcomes in national security and commercial services, backed by decades of experience in various technological domains.

51 - 200 employees

Founded 2002

🏢 Enterprise

🔒 Cybersecurity

📋 Description

• Implement, integrate, and maintain infrastructure monitoring tools across production and non-production environments. • Collaborate with business and IT teams to identify key business transactions and set up proactive monitoring and alerting. • Analyze incidents, identify patterns, and develop monitoring solutions to prevent recurring issues. • Create and maintain documentation to support monitoring operations and development. • Develop and execute testing procedures following tool implementation. • Lead the implementation and ongoing support of monitoring tools with outsourcing partners. • Ensure timely updates, patches, and upgrades for monitoring systems. • Provide instrumentation and metrics for proactive diagnostics and performance insight. • Identify automation opportunities to streamline processes and improve IT efficiency. • Manage problem resolution, system health visibility, and ITIL-based service maintenance. • Ensure security remediation and compliance with all findings.

🎯 Requirements

• Proven experience administering and implementing monitoring solutions such as SolarWinds, OpsRamp, Zabbix, Nagios, or similar tools. • Strong understanding of infrastructure components — networks, Windows/Unix servers, virtualization, containers, cloud platforms, and databases. • Proficiency in SQL, APIs, and scripting languages (PowerShell, Python, Shell, YAML, etc.). • Strong analytical, problem-solving, and conceptual skills. • Experience leading tool integration projects and working with cross-functional teams.

🏖️ Benefits

• Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option • Vision plan • Dental insurance with the base dental plan option paid for by PGTEK • Life Insurance • Short and Long-Term disability • Critical Illness insurance have premiums covered • Matching 401(k) plan • Discount on pet insurance through ASPCA Pet Insurance • Employee Assistance Program at no cost to all employees • Generous amount of PTO and Holidays • Education Assistance Program available after 12 months of employment