Optichannel Engagement Associate

Job not on LinkedIn

🔥 2 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

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PharmaForceIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

☁️ SaaS

📣 Marketing

Healthcare • SaaS • Marketing

PharmaForceIQ is a healthcare-focused software platform that helps pharmaceutical and biotech commercial teams engage health care professionals (HCPs) using real-time, signal-driven "optichannel" orchestration. Their platform ingests behavioral and clinical signals (e. g. , lab results, publication downloads, searches), recommends next-best actions, and deploys coordinated digital and field outreach across many touchpoints within 24–48 hours. PharmaForceIQ emphasizes NPI-level script attribution and live dashboards that tie each touchpoint to prescription (Rx) lift, enabling fast, measurable ROI, reduced wasted media spend, and closer alignment between field and marketing. The company serves HCP and DTC marketers, medical affairs, sales, and data/IT leaders at pharmaceutical companies and positions itself as a rapid, AI-enabled alternative to traditional omnichannel systems.

📋 Description

• Act as primary day-to-day project lead for assigned accounts, managing timelines, deliverables, and communication across internal teams and external stakeholders. • Maintain and deepen client relationships by driving agendas for client-facing and MLR/PRC meetings, capturing action items, proactively identifying risks and dependencies, and ensuring follow-through. • Serve as a central liaison between PharmaForceIQ and vendors/partners, overseeing asset tagging, asset trafficking, and delivery, and resolving issues to keep projects on schedule and within scope. • Lead project management for complex, multi-channel initiatives, including HCP, patient, medical affairs, market access, and clinical trial recruitment campaigns, ensuring alignment to overall strategy and KPIs. • Own the development of monthly and quarterly performance reports, synthesizing data, generating insights, and providing strategic recommendations to optimize campaigns and inform future planning. • Oversee weekly review of dashboards and analytics to ensure data integrity, timely updates, and actionable insights for both internal and client stakeholders. • Contribute to optichannel strategic planning by partnering with paid media, search, creative, and data/analytics teams to translate brand and business objectives into integrated activation plans. • Identify and implement process improvements, tools, and best practices to increase efficiency, quality, and scalability of optichannel program execution. • Support new business and organic growth opportunities through input into scopes, timelines, and resourcing for optichannel programs.

🎯 Requirements

• 0–2 years of experience in marketing or agency account/project management • Proficiency in Microsoft Excel and PowerPoint, and Google Suite (Docs, Sheets, Slides) • Demonstrated project management experience (timelines, status tracking, risk management, stakeholder coordination) • Strong attention to detail, organization, documentation, and follow-through • Bachelor’s degree required; degree in life sciences, marketing, communications, or a related field preferred • Prior experience working in the pharma and biotech industry or with HCP and patient-focused campaigns is strongly preferred.

🏖️ Benefits

• Comprehensive health and wellness benefits package • Medical, Dental, Vision • Short Term Disability and the option to Buy-Up • Long Term Disability • Basic Term Life Insurance • Additional Term Life • Voluntary Insurance: Accident, Legal Plan, AD&D, Critical Illness and Hospital Indemnity Insurance • Unlimited Paid Time Off • Flexible Spending Account & Dependent Flexible Spending Account • 401k and Company Match • 6 Paid Company Holidays • Employee Assistance Program for all employees