Technical Delivery Manager

🕒 August 20

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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phData

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $2.5M Seed Round on 2018-03

Consulting • Healthcare • Manufacturing

phData is a company specializing in providing data engineering, analytics, and cloud migration solutions. They offer services including AI and machine learning strategies, analytics and visualization, and elastic operations to help businesses build and operationalize modern data products and applications. phData is an elite partner of Snowflake and provides end-to-end consulting for developing modern data applications and processing vast datasets efficiently. They cater to industries such as healthcare, financial services, and manufacturing by optimizing data platforms and delivering actionable insights using cutting-edge technology and expertise.

📋 Description

• Effectively lead and motivate client technical teams, providing technical leadership for the design, implementation, and ongoing operational support of modern data platforms • Maintain knowledge of current modern data technology to guide, mentor, and collaborate with team members and articulate best practices and improvements to customers • Collaborate with technical teams to build Epics, Stories, and Tasks to mature and improve customers’ data platforms • Delegate to and coach Architects and Engineers and ensure successful and timely delivery of Epics • Provide Delivery Leadership for multiple customer accounts simultaneously and deliver quality client services within expected timeframes and budget • Develop relationships with sponsors and stakeholders, communicate progress and expected outcomes, host leadership discussions, and identify new opportunities • Ensure teams are trained and prepared to deliver, process documentation is accurate, and communication is properly handled • Maintain staffing levels and balance delivery between US and India team members to ensure successful handoffs and continuous delivery • Participate in major incident response, including communication, escalation, staffing, and gap coverage • Improve services through process improvement, knowledge sharing, and creating accelerators • Champion company core values and improve accountability and responsibility within delivery teams

🎯 Requirements

• At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management and/or Delivery Management • Passion and curiosity for learning new technologies and skills • Knowledge of technology trends and ability to use current technological trends to build a business strategy • Experience with either Amazon Web Services (AWS) or Microsoft Azure • Technical knowledge deploying and managing some of the following cloud / data technologies: Snowflake, Redshift, Synapse, Fivetran, Qlik, Matillion, DBT, StreamSets, Airflow, NiFi, Cloudera, EMR, Databricks • Passion for leading a technical operations team through multiple large or complex projects and mentoring team members • Experience scoping activities on large scale, complex technology infrastructure projects • Experience owning Incident and Escalation processes, ensuring coordination and effective communication during major incidents between the technical teams, end-users, and customer stakeholders through resolution, root cause analysis, and remediation • Previous experience working directly with global customers and business partners • Confidence, excellent communication skills, and customer relationship management skills for guiding discussions with customer stakeholders at the director and VP level through face-to-face interactions, written communication, and formal presentations • Experience coordinating with the technical teams managing IT infrastructure services or Modern Data Platforms for multiple customers of various sizes • Strong leadership skills • Professional track record of creating, challenging, and improving processes and procedures • Highly organized • Strategic thinker • Problem-solver • Flexibility in working across timezones as needed • Ability and willingness to travel as needed for client visits, team workshops, and strategic planning sessions • Bachelor's degree in Computer Science or a related field (preferred but not required; we value real-world experience)

🏖️ Benefits

• Remote-First Workplace • Medical Insurance for Self & Family • Medical Insurance for Parents • Term Life & Personal Accident • Wellness Allowance • Broadband Reimbursement • Continuous learning and growth opportunities to enhance your skills and expertise • Paid certifications • Professional development allowance • Bonuses for creating company-approved content