Senior Business Intelligence Analyst

🕒 May 27

🏄 California – Remote

🏄 California – Remote

💵 $130k - $170k / year

⏰ Full Time

🟠 Senior

📊 Business Intelligence Developer

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Philo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

📱 Media

📡 Telecommunications

💰 $50M Series D on 2020-08

Media • Telecommunications

Philo is a streaming service offering access to a wide array of TV shows and movies. Geared towards viewers in the United States, Philo provides channels for entertainment enthusiasts seeking diverse content options. The service emphasizes user-friendly features and comprehensive support for devices, and it actively engages with its audience through blogs, press releases, and job opportunities, while maintaining a focus on privacy and accessibility.

📋 Description

• Own and evolve the core business scorecards, dashboards, and ad-hoc analyses leaders use to monitor subscriber growth, revenue, billing health, retention, engagement, content performance, and monetization trends. • Translate ambiguous questions from stakeholders into structured analytical plans, clear findings, and actionable recommendations that inform real decisions. • Build deep expertise in Philo's billing and subscription ecosystem, including trials, conversion, renewals, churn, reactivation, plan migration, add-on attach, refunds, credits, failed payments, involuntary churn, and direct vs. partner billing flows. • Identify the operational and product levers that improve subscriber health, reduce friction, and strengthen revenue retention across the lifecycle. • Partner with Growth and Lifecycle Marketing on acquisition quality, funnel performance, cohort health, promotional effectiveness, winback programs, and LTV/CAC context. • Partner with Product, Design, and Data Science on customer journey analysis, feature adoption, experimentation readouts, and insight generation across the viewing and account experience. • Partner with Content, Programming, and Marketing to understand which channels, titles, and viewing patterns drive acquisition, engagement, retention, upsell, and free-to-paid conversion opportunities. • Support customer-facing and operational teams with insights into support contact drivers, account issues, billing friction, and subscriber pain points where analytical clarity can improve the customer experience. • Build executive-ready materials that connect numbers to narrative, synthesize tradeoffs, and help technical and non-technical stakeholders make decisions with confidence. • Improve the quality and trustworthiness of business data by partnering with analytics engineering and data engineering on instrumentation, metric governance, source-of-truth logic, and data quality issues. • Help raise the analytical bar across the organization through clear documentation, thoughtful prioritization, and a pragmatic balance of speed and rigor.

🎯 Requirements

• 6+ years of experience in business insights, analytics, strategy analytics, finance analytics, business intelligence, or a closely related function. • Advanced SQL skills and experience working with large-scale behavioral, subscription, billing, financial, or operational data sets. • Strong experience building data visualizations, dashboards, and self-serve reporting environments in BI tools such as Mode, Omni, Tableau, Looker, etc. • A proven track record of translating vague business questions into clear analyses, sharp recommendations, and polished decision-ready narratives and presentations. • Excellent spreadsheet skills in Excel or Google Sheets. • Strong analytical fundamentals across cohort analysis, funnel analysis, segmentation, retention and churn analysis, trend analysis, KPI design, forecasting support, anomaly detection, and practical experimentation or quasi-experimental measurement. • Excellent written and verbal communication skills, including experience presenting to senior stakeholders with different levels of technical fluency. • Strong stakeholder partnership skills and the ability to influence across Product, Finance, Marketing, Content, Operations, and technical teams. • A strong sense of ownership and prioritization: you can manage competing requests, separate urgent from important, and independently drive work forward.

🏖️ Benefits

• Full health, dental and vision coverage for you and your family • 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay) • Flexible working hours • Up to 20 weeks of fully paid parental leave • Unlimited paid time off for vacation and sick leave • $2,000 annual vacation bonus (we pay you to take a two week vacation) • $5,250 annually for professional development and educational assistance • $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter) • $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco) • Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps • Dog-friendly office • And much more!