PHIZENIX
HR Tech • Artificial Intelligence • B2B
PHIZENIX is a talent acquisition solutions company that specializes in connecting businesses with highly skilled technology professionals. They offer services such as executive search, permanent placement, and contract staffing while also helping businesses integrate artificial intelligence into their operations to enhance performance. With a focus on cultural fit and precise matching, PHIZENIX aims to streamline the hiring process and optimize talent deployment for companies seeking to innovate and grow in the digital landscape.
Solutions Engineer – AWS Customer Experience, AI
Job not on LinkedIn
October 21
PHIZENIX
HR Tech • Artificial Intelligence • B2B
PHIZENIX is a talent acquisition solutions company that specializes in connecting businesses with highly skilled technology professionals. They offer services such as executive search, permanent placement, and contract staffing while also helping businesses integrate artificial intelligence into their operations to enhance performance. With a focus on cultural fit and precise matching, PHIZENIX aims to streamline the hiring process and optimize talent deployment for companies seeking to innovate and grow in the digital landscape.
📋 Description
• Design and architect comprehensive customer experience solutions leveraging AWS services, particularly Amazon Connect, with a focus on integrating generative AI capabilities to enhance customer interactions • Develop proof-of-concepts and prototypes to demonstrate innovative solutions to clients, showcasing the potential of combining cloud technologies with AI • Lead technical discovery sessions and workshops with clients to understand their unique business challenges and translate them into actionable technical solutions • Write and review code for critical components of client solutions, ensuring high standards of quality and scalability • Create detailed technical specifications and architecture documents that align with both client requirements and AWS best practices • Support continuous value delivery initiatives, including solution design, demonstrations, and implementation for signed customer engagements.
🎯 Requirements
• Deep expertise in AWS services, particularly Amazon Connect and related customer experience offerings • Hands-on experience implementing generative AI solutions in production environments • Strong software engineering background with practical coding experience • Proven consulting skills with the ability to communicate complex technical concepts to diverse audiences • Experience in customer experience (CX) technology implementations • Track record of successful solution delivery in highly regulated industries such as healthcare, finance, or government
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