Sales Operations, Market Research Intern

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🕒 March 18

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Phobio

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🤝 B2B

👥 B2C

🛍️ eCommerce

B2B • B2C • eCommerce

Phobio is a technology company that operates a comprehensive device trade-in, buyback, refurbishment and disposition platform serving consumers, retailers and enterprises. Since 2010 it has delivered turnkey trade-in programs, retail and e‑commerce portals (Phobio Flex), onsite white‑glove IT asset collection for businesses, nonprofit donation programs, auction and resale services, device protection plans and sustainability/ESG reporting to support the circular economy and monetize used smartphones, laptops, tablets and wearables.

📋 Description

• Build and maintain sales performance dashboards tracking daily units, partner performance, and pipeline metrics • Support CRM data hygiene and lead scoring optimization • Assist with partner contract tracking • Automate routine sales processes and reporting workflows • Conduct competitive analysis on pricing, positioning, and partnership strategies • Research and qualify potential partners for channel expansion • Analyze market trends in device trade-in and refurbishment sectors • Support partner discovery for new verticals (nonprofits, universities, corporate) • Create market sizing analyses for new channel opportunities • Gather customer insights through surveys and partner feedback sessions • Assist with launch planning for new partner programs and channels • Support A/B testing design and results analysis • Help coordinate cross-functional initiatives between sales, marketing, and operations • Contribute to monthly business reviews and strategic planning sessions

🎯 Requirements

• Currently pursuing Bachelor's or Master's degree in Business, Marketing, Economics, or related field • Strong analytical skills with proficiency in Excel/Google Sheets • Excellent written and verbal communication skills • Detail-oriented with strong project management abilities • Comfortable in fast-paced, high-growth environment • Self-starter who can work independently with minimal supervision • Experience with CRM systems (Salesforce, HubSpot, etc.) (preferred) • Basic knowledge of data visualization tools (Tableau, Power BI) (preferred) • Previous internship or coursework in sales, marketing, or operations (preferred) • Interest in technology, sustainability, or circular economy sectors (preferred)

🏖️ Benefits

• Competitive benefits • Flexible work options • Ample opportunities for personal and professional development