Infrastructure Consultant

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Phoenix Software Limited

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives.

📋 Description

• Support the design, implementation, and maintenance of on-premises, hybrid, and cloud infrastructure solutions for customers. • Assist with infrastructure deployments, migrations, upgrades, and modernisation projects under the guidance of senior consultants. • Build and support virtualisation, server, networking, and Microsoft infrastructure platforms. • Help configure and maintain core infrastructure services including Active Directory, DNS, DHCP, and backup solutions. • Troubleshoot technical issues across infrastructure, networking, and end-user computing environments. • Create and maintain technical documentation, implementation guides, and customer handover materials. • Work closely with project teams, service teams, vendors, and customers to deliver successful outcomes. • Develop your technical and consultancy skills through hands-on project work, mentoring, and industry training.

🎯 Requirements

• Experience supporting or implementing infrastructure solutions in enterprise or mid-sized environments. • Experience with virtualisation technologies such as VMware and/or Hyper-V. • Good understanding of Microsoft technologies including Windows Server, Active Directory, DNS, and DHCP. • Understanding of networking concepts including switching, routing, wireless networking, and network security. • Knowledge of backup and recovery technologies, ideally including Veeam. • Familiarity with PowerShell or other scripting and automation tools would be advantageous. • Strong troubleshooting skills with a willingness to learn and develop technical expertise. • Excellent communication and customer service skills with the ability to build positive working relationships. • Relevant certifications (or a willingness to work towards them) such as Microsoft, VMware, or networking certifications. • A proactive approach to learning and developing a career in infrastructure consultancy.