Managed Security Specialist

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Phoenix Software Limited

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives.

📋 Description

• Support the growth and adoption of Phoenix’s managed security services portfolio. • Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. • Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. • Present and demonstrate managed security solutions to prospective customers. • Support the creation of high-quality proposals, tenders and bid responses. • Collaborate with service delivery teams to understand service capabilities, operations and customer outcomes. • Deliver enablement sessions to internal sales teams, helping them identify and position managed security opportunities. • Support the development and execution of sales and marketing campaigns. • Maintain accurate pipeline information and contribute to forecasting activities. • Ensure all opportunities are tracked and managed through CRM systems. • Gather customer feedback and contribute to continual service improvement activities. • Identify opportunities for cross-sell and up-sell across the wider Phoenix portfolio. • Maintain awareness of the evolving cyber security landscape and emerging threats affecting customers.

🎯 Requirements

• Understanding of managed security services and the wider cyber security market. • Awareness of modern cyber security technologies, including SIEM, XDR and EDR solutions. • Good understanding of the Microsoft Security ecosystem. • Experience supporting cyber security sales, pre-sales or customer engagement activities. • Ability to communicate effectively with both technical and non-technical audiences. • Strong presentation and demonstration skills, both in person and virtually. • Ability to build strong working relationships with customers, partners and internal stakeholders. • Commercial awareness and the ability to identify growth opportunities. • Strong organisational skills with the ability to manage multiple priorities. • Ability to learn new technologies and adapt within a fast-moving environment. • Strong written communication skills and attention to detail. • Experience in a managed security sales, pre-sales or customer-facing role. • Minimum of 1 year's experience within managed security services, cyber security sales or a related field. • Experience working within IT services or managed services environments desirable. • Eligibility to obtain or already have SC Clearance.