Manager, Information Security

🕒 May 5

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Logo of Pindrop

Pindrop

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Manage and lead security initiatives, new processes, security scrums and demos, to expand and mature capabilities for the organization. • Identify and track internal and external assets to identify potential risks. Communicate these risks to internal and external stakeholders and build a plan of action. • Research and evaluate vendor and open source tools and their security and manage their compliance with security practices. • Manage and collaborate with internal and external teams to answer customer questionnaires, compliance audits and represent security internally and externally. • Oversee security awareness and phishing campaigns, and drive security maturity initiatives. • Define and own GenAI security, policies, standards, governance, monitoring, integrations. • Manage security architecture and security engineering for GenAI systems and their integrations in CI/CD, including LLMs, RAG, agents, APIs, and integrations. • Design, implement, and improve controls for access management, data protection, prompt injection, misuse, and model-related threats. • Conduct threat modeling, design reviews, access reviews, and security assessments. • Build or guide security tooling, automation, and secure development practices for AI and product teams. • Establish monitoring and lead response for AI-specific and traditional security threats. • Lead incident response, including investigation, containment, remediation, and lessons learned. • Coordinate vulnerability management, including identification, prioritization, remediation tracking, and partnership with engineering teams. • Support core security operations including security alert response and cross-functional security coordination. • Represent security in internal and external meetings to discuss security analysis, findings and security/compliance responses. • Review past incidents and identify attack trends. Finetune and reconfigure alerts based on prior incidents to improve detection.

🎯 Requirements

• 7+ years of progressive experience across Security Engineering, AppSec, or Cloud Security, with at least 3 years dedicated to leading, mentoring, and scaling technical teams. • Proven track record of success in high-growth SaaS or technology environments; prior experience navigating the agility and ambiguity of a startup is strongly preferred. • Strong background in security engineering or software development, with ability to be hands-on in technical design and implementation. • Experience with secure system design, cloud platforms, APIs, IAM, logging/monitoring, vulnerability management, and DevSecOps. • Familiarity with GenAI/LLM systems and related risks such as prompt injection, data leakage, and abuse. • Experience with security operations and incident response, and with cloud platforms such as AWS, GCP, Azure etc. • Experience with security tools including SIEM, Metasploit, Splunk, Wireshark. • Ability to write scripts/code using Python or other scripting languages for automation.

🏖️ Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

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