Manager, Research

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October 9

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Pindrop

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Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

📋 Description

• Lead, mentor, and grow a multidisciplinary research team: Guide AI/ML projects from ideation and research design through experimentation, validation, and successful transfer into product engineering roadmaps. • Drive innovative AI/ML research: Oversee and directly contribute to the development of methodologies and production-grade algorithms in biometrics, voice authentication, fraud prevention, deepfake detection, computer vision, video understanding, audio processing, and related areas. • Advance video and multimodal research: Build capabilities in video analysis for identity verification, liveness detection, and synthetic media detection. Explore multimodal fusion of video, audio, and behavioral signals to improve fraud prevention and authentication accuracy. • Manage strategic research operations: Champion a rigorous, lean research culture. Prioritize projects, implement effective governance, set key performance indicators, and ensure reproducibility, integrity, and measurable impact for all research initiatives. • Collaborate cross-functionally: Work closely with engineering, product management, security, and go-to-market teams to align research strategy with Pindrop’s commercial goals and customer needs. Facilitate the transfer of AI and video models into scalable, real-world products, including on cloud and embedded platforms. • AI technical leadership and best practices: Ensure adoption of state-of-the-art practices in machine learning development, data handling, and model evaluation (including adversarial, synthetic, and multimodal methods). Stay current with emerging AI trends and scholarship. Promote ethical AI research and responsible innovation. • Evangelize research outcomes: Publish patents, peer-reviewed papers, and contribute to the broader research community. Represent Pindrop at top-tier conferences, industry consortia, and academic partnerships.

🎯 Requirements

• Advanced degree (PhD or Master’s) in Computer Science, Engineering, Mathematics, Artificial Intelligence, or equivalent experience. • 8+ years of professional experience in AI/ML research, including deep learning, generative AI, computer vision, video analysis, audio processing, voice biometrics, speaker recognition, or fraud analytics. • Demonstrated experience leading teams in AI research, mentoring researchers, and managing the full research lifecycle from ideation to production. • Hands-on experience with Python and major ML frameworks (PyTorch, TensorFlow, Keras), data engineering and pipeline management, and statistical analysis. • Successful track record of publishing at prestigious conferences/journals and transferring research models into production products. • Experience in adversarial AI, deepfake detection, multimodal fusion, or biometric risk analysis (nice to have). • Background in large-scale video analytics, liveness detection, or synthetic video detection (nice to have). • Experience building scalable technology organizations and structuring team topologies for efficiency (nice to have). • Familiarity with cloud platforms (AWS, GCP, Azure) and embedded system deployment (nice to have). • Knowledge of applied research ethics, privacy, and responsible AI standards (nice to have).

🏖️ Benefits

• Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Affordable vision and dental plans for you and your family • Employer-provided life and disability coverage with additional supplemental options • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Identity protection through Norton LifeLock • Recurring monthly Phone and Internet allowance • One-time home office allowance • Remote first environment – meaning you have flexibility in your day! • Company holidays • Annual professional development and learning benefit • Pick your own Apple MacBook Pro • Retirement plan with competitive 401(k) match • Wellness Program, including Employee Assistance Program, 24/7 Telemedicine