UKG Ready Specialist – Contract

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Come in quickly, assess the current implementation honestly, and document what’s working, what’s broken, and what’s missing, with a clear priority roadmap agreed with the Sr. Director within the first 30 days • Serve as Pindrop’s primary UKG Ready subject matter expert- the single owner of system configuration, workflow builds, and ongoing optimization • Build out and optimize UKG Ready modules relevant to Pindrop’s scale: Core HR, Onboarding, Time & Attendance, Reporting, and Benefits Administration • Design and implement automated workflows that reduce manual data entry, eliminate duplicate processes, and improve data accuracy across the employee lifecycle • Know the outcomes of workflows- not just how they are configured, but what they produce, where they break down, and how to validate that they’re working correctly • Configure manager and employee self-service functionality to reduce administrative ticket volume to the People Operations team • Audit every historical data set in the system: identify errors, correct historical data issues, and establish quality controls that prevent recurrence • Own the technical connectivity between UKG Ready and downstream systems: payroll, benefits administration, Finance reporting, and IT provisioning • Build data integrity checks and automated reporting that give leadership confidence in headcount and compensation data at any given moment • Partner with IT and Security on system governance, access controls, and integration architecture • Hold accuracy as the non-negotiable standard- flag issues proactively, escalate when appropriate, and never let data quality slide • Clearly explain the system to non-technical colleagues- how it works, why it is configured the way it is, and what to do when something doesn’t look right • Train the Sr. Manager of People Operations and other team members on UKG Ready administrative functions, self-service features, and reporting capabilities • Approach knowledge transfer as an ongoing responsibility, not an end-of-engagement task- document of SOPs is essential as you build, coach as you go • Show up with an above-and-beyond attitude: willing to listen, willing to learn, and invested in the success of the people and processes around you • Bring a process improvement mindset, not just fixing what’s broken, but surfacing and implementing a better way • Document every configuration decision, workflow build, and system change in a format that a permanent HRIS Analyst can inherit and maintain; this is a non-negotiable deliverable • Build and maintain a UKG Ready admin guide for Pindrop: system architecture, module configuration, integration map, and troubleshooting protocols • Deliver a comprehensive knowledge transfer of what was accomplished to date by the end of month 6, ensuring full operational continuity when the term ends or transitions • Build and maintain HR dashboards and reporting in UKG Ready: headcount by function, attrition trends, time-to-onboard, compensation distribution, and compliance completion rates • Partner with the Sr. Director of People Operations to ensure reporting meets the needs of both People Operations and Finance • Establish reporting standards and cadences that the permanent HRIS function can maintain after the term ends

🎯 Requirements

• 4+ years of hands-on UKG Ready ownership- not just usage, but system administration, workflow configuration, module build-out, and integration management • Demonstrated experience assessing and optimizing an under-configured or underperforming UKG Ready instance- ideally inherited from a previous configuration rather than built greenfield • Experience with UKG Ready integrations: payroll, benefits, IT provisioning, or Finance reporting systems • Strong data integrity mindset: experience auditing HR data, identifying systemic errors, and implementing quality controls • Experience building HR dashboards and reporting within UKG Ready • Experience training non-technical HR team members on UKG Ready administrative and self-service functions.