Order and Renewals Specialist

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Pine Services Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Pine Services Group is a long-term global holding company within Evergreen Services Group that partners with, acquires, and supports ERP and technology-enabled services businesses. It preserves the identity and independence of portfolio companies while providing financial clarity, strategic and operational support (recruiting, sales/marketing, infrastructure), and a peer community to drive sustainable, long-term growth for firms focused on ERP systems, business applications, and managed IT services.

📋 Description

• The Order & Renewals Specialist sits at the intersection of Accounting and Sales, owning the Microsoft and Microsoft-ecosystem (ISV/third-party application) line of business from end to end. • Manage the full lifecycle of Microsoft product transactions. • Own the full renewal cycle from beginning to end. • Proactively track renewal dates and initiate outreach in a timely manner to prevent service disruption or unplanned auto-renewal charges. • Maintain an accurate, up-to-date tracking system of all Microsoft/ISV clients, orders, renewal dates, and account status. • Communicate regularly with the Accounting team on invoicing, payment, and reconciliation issues.

🎯 Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent practical experience. • 1+ years of experience in accounting, order management, sales support, or a similar operational role. • Hands-on experience with Sage Intacct (Order Entry module) strongly preferred; experience with Pax8 or another Microsoft CSP/distribution platform a plus. • Familiarity with Microsoft licensing programs (e.g., Microsoft 365, Azure, CSP) and the GDAP/granular permissions process is a plus. • Strong attention to detail and comfort managing high volumes of transactional data accurately. • Excellent written and verbal communication skills, with the ability to work confidently with clients, sales reps, and internal teams. • Strong organizational skills and the ability to independently manage and prioritize a tracking system across many concurrent accounts. • Proficiency with Microsoft Excel or similar tools for tracking and reporting.

🏖️ Benefits

• Health insurance • 401(k) matching