Senior X3 Operations Consultant

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🕒 February 26

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Pine Services Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Pine Services Group is a long-term global holding company within Evergreen Services Group that partners with, acquires, and supports ERP and technology-enabled services businesses. It preserves the identity and independence of portfolio companies while providing financial clarity, strategic and operational support (recruiting, sales/marketing, infrastructure), and a peer community to drive sustainable, long-term growth for firms focused on ERP systems, business applications, and managed IT services.

📋 Description

• Lead requirements gathering and design activities for the operations modules. • Collaborate with the consulting team and client core team to collect information, lead, and/or oversee configuration, training, testing, and go-live activities of medium size or complexity. • Lead activities and tasks, resolving functional questions with minimal escalation. • Proactively communicate status, issues, and concerns to the project manager and/or architect/lead. • Provide coaching and quality assurance to ensure team members are following implementation best practices. • Negotiate resolutions to business, process, and functional issues with key stakeholders. • Establish and maintain a “trusted advisor” relationship with customers. • Follow established implementation methodologies to ensure consistency and quality delivery. • Achieve utilization targets while maintaining high customer satisfaction.

🎯 Requirements

• Bachelor’s degree in Business, MIS, Computer Science, Finance, Supply Chain, or related field, or equivalent combination of education and experience. • Eight or more years of ERP implementation experience. • A minimum of three years implementing Sage X3. • Results-oriented individual able to prioritize and execute activities in a fast-paced environment. • Ability to describe end-to-end business processes and key integration points; work cross-functionally across different business processes; and demonstrate understanding of challenges faced by implementation teams. • Strong troubleshooting, analytical, written, and verbal communication skills. • Ability to work independently and collaboratively as part of a team. • Professional demeanor with strong customer-facing presence. • Expertise in business process and application functions. • Working knowledge of best practices within industries such as Agriculture, Cannabis/Hemp, Chemicals, Food & Beverage, Manufacturing, or Pharmaceuticals.