Technical Writer

Job not on LinkedIn

🔥 8 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Pivotal Point, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🏢 Enterprise

📋 Compliance

B2B • Enterprise • Compliance

Pivotal Point, LLC is an SBA-certified service-disabled veteran-owned small business (SDVOSB) and economically disadvantaged woman-owned small business (EDWOSB), based in Falls Church, VA. The company excels in providing professional and Information Technology (IT) services, with a strong reputation for quality and customer service. Pivotal Point is dedicated to helping clients meet and exceed their goals through skilled problem-solving and comprehensive operational solutions. The organization prides itself on a corporate culture of integrity, respect, trust, and result-oriented solutions, maintaining compliance with standards such as NIST 800-171 and ISO 9001:2015. The company is committed to making a tangible difference by consistently delivering on promises and achieving excellence in every endeavor.

📋 Description

• Create high-quality documentation that clearly explains Platform One DevSecOps product features and benefits for various user groups. • Collaborate with engineers, product owners, Value Stream teams, and developers to gather technical information and clarify documentation needs. • Develop and maintain: • -User guides • -Online help systems • -Tutorials • -UI text • -Developer documentation • -End-user documentation • Translate complex technical information into accurate, user-friendly documentation. • Conduct content strategy and scoping sessions to ensure complete and valuable product information is captured. • Work in Git-based repositories using Markdown and version control best practices. • Review and update documentation to align with product releases and feature updates. • Improve existing documentation for clarity, structure, and usability.

🎯 Requirements

• Proven experience as a technical writer in a software, cloud, or IT environment. • Excellent written and verbal communication skills with an ability to translate complex technical concepts into clear, concise content. • Familiarity with modern tools and platforms used in content creation, content management, and documentation (specifically Confluence, Git, Markdown, Jira, SharePoint, Odoo, Figma, Microsoft Office Suite, Hugo). • Knowledge of documentation best practices, including single-sourcing, version control, content reuse, and information architecture. • Ability to manage multiple tasks and deadlines in a fast-paced, evolving environment.