Team Lead, Fluent Commerce

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Pivotree

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛍️ eCommerce

🤝 B2B

🏢 Enterprise

💰 $253.3k Seed Round - Pivotree on 2020-11

eCommerce • B2B • Enterprise

Pivotree is a commerce-focused technology and services firm that designs, builds, integrates, and operates the digital “second supply chain” for retailers, manufacturers, and distributors. They provide data strategy, PIM/MDM implementation and governance, commerce platform replatforming and managed operations, integration services (engineer-led, AI-assisted pipelines), and outsourced product catalog management. Pivotree combines engineering-led services with AI tooling to run and monitor commerce stacks post-launch, primarily for B2B and enterprise customers in industries such as automotive, wholesale distribution, manufacturing, retail, and CPG.

📋 Description

• Lead end-to-end implementation and support of Fluent Commerce OMS solutions • Design scalable, API-driven, and event-based OMS architectures • Define solution blueprints aligned with retail and eCommerce best practices • Review solution designs, configurations, custom extensions, and integration patterns • Ensure adherence to performance, security, scalability, and reliability standards • Lead, mentor, and manage a team of OMS developers and integration engineers • Provide hands-on technical guidance, architecture support, and code reviews • Ensure quality through design validation, testing governance, and release readiness • Drive Agile delivery practices, sprint planning, and execution • Oversee integrations with enterprise and commerce systems including: • Payment gateways (PayPal, Adyen, Stripe) • ERP systems (SAP, Oracle, etc.) • Warehouse Management Systems (WMS) • eCommerce platforms (Salesforce Commerce Cloud, Shopify, Magento) • CRM and loyalty platforms • Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures • Ensure seamless, reliable data flow between OMS and downstream/upstream systems • Translate complex business requirements into robust technical designs • Conduct technical and solution workshops with client stakeholders • Provide production support guidance, incident triage, and root cause analysis • Support pre-sales activities including solutioning, estimations, and RFP responses

🎯 Requirements

• 8+ years of overall IT experience with enterprise systems • 3+ years of hands-on experience with Fluent Commerce OMS • Strong understanding of order lifecycle management and distributed order management (DOM) • Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration • Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations • Excellent debugging, troubleshooting, and root cause analysis skills • Hands-on experience working in Agile / Scrum delivery models • Strong communication skills and ability to work with technical and non-technical stakeholders.