Senior Revenue Operations Manager

🔥 55 minutes ago

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plancraft

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

📣 Marketing

🔥 Funding within the last year

💰 $44.5M Series B - Plancraft on 2025-08

SaaS • Marketing

plancraft is a company that provides marketing website front-end assets and HubSpot form integrations. The provided CSS and class names (e. g. , "Plancraft HubSpot Form — Polished Version", "plancraft-marketing-pages--features_card-item") indicate the company focuses on styling and UI components for marketing pages, forms, and web marketing UI/UX. The assets include responsive layout utilities, form field styling, checkbox/radio styles, error states, and marketing page feature cards—suggesting a product or service that helps teams build and polish marketing websites and form experiences.

📋 Description

• Own and continuously improve cross-functional GTM processes across lead generation, sales, onboarding, activation, retention, renewal, and expansion. • Design, implement, document, and govern scalable process standards that improve efficiency and commercial performance. • Define and standardize lifecycle stages, handoffs, and SLAs across Marketing, Sales, Customer Success, and Enablement. • Monitor process performance, identify conversion leakage, and drive measurable improvements across the customer lifecycle. • Build and maintain AI-powered automations and workflows that eliminate manual work and increase operational leverage. • Lead operational rollouts across Germany, Austria, the Netherlands, Spain, and Italy while adapting processes to local market requirements. • Translate strategic market priorities into scalable execution, including onboarding journeys, workflows, content operations, and tool configurations. • Build and own the GTM Process Library as the single source of truth for process documentation, onboarding, and change management, and set the standards our Operations Managers work to. • Coach our Operations Managers (Sales Ops, CS Ops, Marketing Ops) on process design, automation, and governance, raising the bar for how the team operates. • Own cross-functional process change from design and stakeholder alignment through rollout, adoption, and impact measurement. • Partner closely with Operations Managers to review process design, resolve cross-functional challenges, and establish consistent operating standards. • Enable GTM teams through documentation, training, and process best practices, with a focus on driving lasting behavior change. • Run regular process audits, KPI reviews, and operational health checks as a recurring cadence the team follows, to ensure process integrity and adoption.

🎯 Requirements

• 4–7 years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment. • Proven experience owning cross-functional GTM processes end-to-end, from design and rollout to governance and optimization. • Strong problem-solving skills with the ability to identify root causes, evaluate trade-offs, and build right-sized solutions. • Data-driven mindset with experience using qualitative and quantitative insights to improve commercial performance. • Hands-on experience building AI and automation workflows with tools such as n8n, Make, or similar platforms. • Deep HubSpot expertise, including lifecycle stages, workflows, routing, segmentation, governance, and reporting. • Strong systems thinking with a focus on scalable architecture, process clarity, and operational excellence. • Ability to influence stakeholders through structure, communication, and sound judgment rather than formal authority. • Experience with Notion, business intelligence tools, and operational documentation. • Fluent English. • Track record of delivering measurable process improvements with clear business impact.

🏖️ Benefits

• Team Spirit: We’re driven by passion, commitment, and a shared mission. Team spirit matters to us — and we make it visible: with four major team event weeks per year, casual monthly on-site and remote formats, and a strong recognition culture where we regularly celebrate both the big and small wins together. • Ownership: You’re encouraged to take ownership from day one. In a flat hierarchy and high-trust environment, you’re empowered to make meaningful decisions and drive real impact. • Learning & Growth: We invest in your personal and professional development through a strong feedback culture, a personal learning budget, and targeted enablement formats. Our goal is to help you unlock your full potential. • AI Enablement: Our internal tools and workflows are AI-enabled by design. We support every team and individual in applying AI at the next level in their daily work, including getting your own ChatGPT+ license, of course. • Tech & Tooling: You’ll receive a MacBook, premium headphones, and everything else you need — from hardware to tools — to be effective in your daily doing. • Flexibility: Whether Hybrid, or on-site — you work where you’re at your best. Our Hamburg office at Rödingsmarkt (with a rooftop terrace) is always open, and you decide each week how often you come in. And if you need a change of scenery, working abroad worldwide up to 2 months is always an option. • Recharge: To ensure the needed rest, we offer 30 vacation days per year (based on a 5-day week) plus Dec 24th off. We also subsidize your Urban Sports Club membership and organize internal sport meetups. • Mobility: You can lease a "JobRad" (Bike) and get a subsidized "Deutschlandticket" or "BahnCard" for public transport to be supported in your commute. • International Environment: We’re becoming more international every month, with team members already in Italy, France, the Netherlands, and Austria — which is why English is our internal company language.