Scheduling Specialist

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🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Planned Parenthood Federation of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1916

🤝 Non-profit

⚕️ Healthcare Insurance

🌍 Social Impact

Non-profit • Healthcare Insurance • Social Impact

Planned Parenthood Federation of America (PPFA) is a nonprofit organization dedicated to protecting and expanding access to sexual and reproductive health care and education across the United States. It operates health centers and provides services such as STD testing, birth control, abortion, emergency contraception, and cancer screenings. PPFA also offers online resources and tools to help individuals make informed decisions about their sexual health. As a 501(c)(3) tax-exempt organization, it relies on donations to support its mission and works to advocate for reproductive rights and health education for people of all genders.

📋 Description

• Participate in the development and implementation of the design of daily schedule and provider templates that enhance patient access and scheduling workflows. • Provides continued maintenance to ensure that provider templates align PPGNY guidelines, regulatory requirements, and best practices. • Understands and applies knowledge of clinical operations in order to work collaboratively with Operations and Clinical Leadership and facilitate communication and coordination between departments to optimize scheduling efficiency. • Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques. Responsible for communicating schedule changes to providers and appropriate staff. • Ensure that vacation schedules align with organizational and site-specific objectives and agency policy. • Partner with Health Center Management to develop and implement strategies that achieve organizational objectives and productivity standards. • Notify center managers, directors, and relevant personnel of any staffing changes promptly. • Ensure seamless communication regarding changes to maintain operational continuity. • Proactively identify and address scheduling issues • Maintain accurate and up-to-date documentation of scheduling processes and procedures. • Track and monitor appointment availability within the electronic health record. • Maintain/update scheduling SOP and other job tool

🎯 Requirements

• Minimum education: High School diploma or equivalent required; associates degree preferred. • Minimum experience: Minimum of two years of professional varied work experience, preferably in a community or health care setting. • Comfortable working in an Electronic Health Record; Epic scheduling and template building experience required. • Comfortable working in the Microsoft Office Suite (Outlook, Excel, Teams, etc.)

🏖️ Benefits

• Generous PTO and holiday schedule • Medical, dental and vision coverage options for you and eligible dependents • FSA, HSA, Commuter pre-tax reimbursement funds • Short- and Long-Term Disability, Free Basic Life and AD&D • 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment