Head of Business Operations

🔥 14 hours ago

🌐 Germany, Italy, +4 more countries – Remote

🇩🇪 Germany – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote 🇮🇪 Ireland – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Platform Engineering

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

💼 Consulting

🤝 B2B

Education • Consulting • B2B

Platform Engineering is a community-driven education and training organization focused on platform engineering, internal developer platforms, and related DevOps/cloud-native practices. It operates a large global community (280,000+ members, 25,000+ active Slack members) and provides free courses, trainer-led certification journeys (e. g. , Platform Engineering Certified Practitioner and Architect), events, reports, a vendor/tooling landscape, a certified provider directory, jobs listings, and advisory/training services for enterprise teams. The site positions itself as the primary hub and university for platform engineers, offering resources, certifications, and community connection.

📋 Description

• Take over founder-led operations and build systems that support company growth • Own and develop the operations function • Work closely with the co-founder during the handover and then run the function independently • Report to the Managing Director • Own the operations roadmap across Sales, Growth, Content, and Events • Understand team needs, prioritize by business impact, challenge requests, and make trade-offs explicit • Manage the existing revenue operations and systems engineering specialists • Recruit and develop additional content/design and growth operations capacity • Prototype, write code, connect systems, and build automations • Provide team direction while enabling ownership of delivery • Establish clear ownership, documentation, reliability, access, and maintenance standards for critical workflows • Drive adoption of solutions within business teams and measure improved delivery, useful information, and time saved • Establish priorities, take ownership of important systems, and deliver visible improvements • Reduce manual interventions and improve operational information so founders can step out of day-to-day operations

🎯 Requirements

• Structured problem-solving and strong communication • Ability to understand internal customer needs, question assumptions, and explain recommendations clearly • Experience using code, APIs, automation, or AI tools to solve real problems • Ability to explain what was built, why the approach was chosen, and the outcomes • Commercial judgment connecting operational improvements to revenue, delivery quality, cost, or capacity • Ability to make progress without a complete brief and follow through during difficult implementation • Ability to set priorities, give useful feedback, and hold a small team accountable • Ability to learn unfamiliar tools and business domains quickly • Experience managing processes in a startup would be valuable • Consulting or similar client-facing experience would be useful • No specific CRM certification or tool stack required

🏖️ Benefits

• Opportunity to join the company’s leadership team • Direct work with leadership • Mandate to shape an important part of a growing business • Inherit and lead a real, growing team • Opportunity to move from solving individual problems to owning the operations function