Junior AI Support – Training Specialist

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🔥 0 minutes ago

🗣️🇸🇦 Arabic Required

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Logo of Platinumlist Tickets

Platinumlist Tickets

51 - 200 employees

Founded 2006

🛍️ eCommerce

🏪 Marketplace

eCommerce • Entertainment • Marketplace

Platinumlist Tickets is a comprehensive entertainment discovery and monetization platform that enables users to buy and sell tickets for various events including attractions, nightlife, sports, and business events. With a focus on fast and secure payment options, instant confirmation, and reliable customer support, Platinumlist serves millions of users and offers services tailored for event organizers, including marketing services and a ticketing system.

📋 Description

• Support AI-driven automation workflows for communication and marketing. • Prepare accurate reports and performance dashboards on campaign results. • Write and edit articles, updates, and communication materials. • Ensure message compliance, accuracy, and delivery success. • Provide minimal direct customer communication if required. • Collaborate with internal stakeholders to align messaging and automation processes.

🎯 Requirements

• Experience with email marketing tools, SMS platforms, and automation systems. • Knowledge of AI automation tools is a strong advantage. • Strong reporting, analytical, and organizational skills. • Excellent written communication in English and Arabic. • Prior experience in digital marketing, customer communication, or automation preferred. • Ability to operate an Intercom system will be a huge advantage.

🏖️ Benefits

• A dynamic and inclusive work environment. • The opportunity to work with a leading ticketing provider in GCC. • A chance to contribute to the entertainment industry and help shape experiences for thousands of users.

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